Fire Alarm Inspector

About the role

As a Fire Alarm Inspector at Encore Fire Protection, you will play a direct role in making sure the systems that protect our customers are working the way they should. You will test, inspect, and troubleshoot fire alarm systems so that when they are needed, they respond correctly and meet code and customer expectations. You will spend most of your time at customer sites performing scheduled inspections, system checks, and responding to issues that need attention. You will work with building owners, facility teams, contractors, and internal colleagues, and you will often be the face of Encore Fire Protection at the properties you support. If you like working with both tools and technology, enjoy diagnosing issues, and take satisfaction in leaving a system in better shape than you found it, this role will fit you well. Join us and contribute to our mission to be the best fire protection company the industry has ever seen.

Responsibilities

Most days you will be out at customer sites, putting fire alarm systems through their paces and making sure they perform the way code, the building, and common sense expect them to. You are the one who tests, documents, and troubleshoots, who explains what you find in plain language, and who sticks with an issue until the panel is quiet, and the paperwork is clean.

• Inspect, test, and document the performance of fire alarm systems in accordance with applicable standards and customer requirements.
• Program, service, and troubleshoot a range of fire alarm systems, from basic to more complex, with limited or no supervision.
• Respond to service and emergency calls as needed, including occasional night, weekend, or short notice work when customer needs arise.
• Coordinate daily work with contractors, building maintenance staff, and Encore Fire Protection office personnel so that inspections and repairs are completed efficiently.
• Identify situations where systems are not installed, maintained, or operating in line with code or industry standards and clearly communicate those findings.
• Make practical recommendations for system and installation improvements that support safety, reliability, and compliance.
• Complete troubleshooting and repair work on assigned customer systems, following through until all issues are fully resolved.
• Maintain accurate records of work performed, findings, and recommendations for each site you visit.

Requirements

• Three years of fire alarm industry experience with training and a high school diploma
• A valid driver’s license and a clean driving record
• Extensive knowledge of NFPA 72, NEC, fire alarm system theory, OSHA requirements, and industry standards for fire alarm system installation
• Hands-on experience with a variety of fire alarm system manufacturers, such as Gamewell FCI, Siemens, Notifier, Edwards, Simplex, Honeywell, FireLite, or similar
• Strong troubleshooting skills and confidence working independently in the field while