Fire Alarm Inspection Technician

About the role

State Systems, Inc. is a total protection company providing fire protection, low voltage systems, and life-safety solutions across Tennessee, Arkansas, Mississippi, and Alabama. Founded in Memphis, TN, our mission is to protect life and property through integrity, innovation, and superior customer service. We are currently seeking an experienced and motivated Fire Alarm Inspection Technician to join our Test & Inspection Team in Lowell, AR.

Responsibilities

• Conduct inspections of fire alarm systems and ensure compliance with NFPA and company standards.
• Complete inspections efficiently and communicate findings to the inspections admin team.
• Work within a team to collaborate and problem-solve in a fast-paced environment.
• Independently manage daily inspection tasks and job completion within assigned timelines.
• Test system components such as smoke detectors, heat detectors, and pull stations.
• Troubleshoot electrical and communication issues using diagnostic tools.
• Complete inspection reports accurately using company software and mobile devices.
• Maintain compliance with company safety policies and all fire safety regulations.
• Interact professionally with customers, supervisors, and scheduling coordinators to ensure seamless service delivery.
• Properly maintain and care for company equipment, tools, and vehicles.

Requirements

• 1–2 years of testing and inspection experience required (fire alarm systems preferred).
• Knowledge of NFPA 25; familiarity with NFPA 72, 13, and 2001 is a plus.
• Fire alarm and/or sprinkler licensing preferred (or ability to obtain within 6 months).
• NICET I or II Certification in Alarm Systems or Inspection/Testing preferred.
• Proficiency with mobile devices (smartphones, tablets) for field documentation.
• Ability to communicate inspection deficiencies clearly and recommend corrective actions.
• Strong written and verbal communication skills with a customer-service mindset.
• Familiarity with Microsoft Office Suite (Excel preferred).
• Valid driver’s license and clean driving record.

Qualifications

• Experience inspecting fire alarm or sprinkler systems.
• Working knowledge of backflow, fire pump testing, or fire extinguisher inspection.
• Enthusiasm for technology and process improvement.
• Strong troubleshooting and documentation skills.

Physical Requirements

• Lift and carry at least 40 lbs. regularly; push/pull items over 40 lbs. as needed.
• Safely climb ladders and work at heights of at least 12 feet or higher.
• Frequent walking, standing, bending, and climbing required.
• Comfortable working indoors and outdoors in varying conditions.

Compensation & Benefits

• Wage: Based on experience and credentials
• Job Type: Full-Time
• Supplemental Pay: Referral Bonus | Lead Target Bonus
• Benefits include:
• Competitive pay
• 401(k) with company match
• Health, dental, and vision insurance
• Life, accident, and critical illness coverage
• Company vehicle (if applicable), fuel card, and phone allowance
• Paid time off and holiday pay
• Employee assistance & wellness programs
• Professional development and advancement opportunities
• Referral and retirement programs
• Pet insurance and other voluntary benefits