Fire Alarm Corporate Account Manager

Eagle Fire - Charleston, SC, United States About Us Since 1987, Eagle Fire Inc. has become a top-tier provider of comprehensive fire protection services, including fire sprinkler systems, life safety services, special hazards systems, fire alarm services, access control systems, fire protection systems management, and fire extinguisher sales and service. Our expertise serves commercial, industrial, government, and mercantile facilities. Join Our Growing Team As Eagle Fire continues to grow, we are seeking an experienced Fire Alarm Corporate Account Manager to develop large account opportunities and lead proposals valued at more than $100,000. This role offers the opportunity to build lasting customer relationships, pursue complex fire alarm projects, and support growth across our service areas. Benefits In addition to standard benefits, new team members are eligible for Eagle Fire Perks: $2,000 Employee Referral ProgramRelocation AssistanceEmployee and Family Medical Coverage with low employee contribution rates401(k) with company matchCompany-paid Life & Disability InsuranceApprenticeship OpportunitiesAnnual Boot ReimbursementEmployee Assistance Program10 Paid HolidaysNICET Test ReimbursementTuition ReimbursementUniforms Provided Position Summary The Fire Alarm Corporate Account Manager serves as the primary sales contact for existing and prospective corporate customers, with a focus on fire alarm proposals exceeding $100,000. This position develops and manages opportunities involving large contracts, high-profile customers, and accounts with multiple locations, including fire alarm retrofits, system upgrades, replacements, expansions, and negotiated new construction projects. This role manages the sales process from initial opportunity assessment through proposal development, negotiation, contract award, and transition to operations. Working closely with estimating, design, project management, and regional operations teams, the Corporate Account Manager develops accurate, clearly defined proposals that meet customer needs and support the Company’s revenue and profitability goals. Key Responsibilities Identify, qualify, and pursue fire alarm opportunities with proposal values exceeding $100,000.Develop and maintain relationships with corporate decision-makers, facility managers, property owners, general contractors, and other key customer contacts.Grow existing accounts by identifying fire alarm needs across customer facilities and locations.Lead proposal development, coordinating site surveys, estimating, technical input, pricing, and internal reviews.Review construction documents, specifications, drawings, and existing system information to define project scope and customer requirements.Prepare and present proposals that clearly communicate scope, pricing, exclusions, assumptions, and project expectations.Coordinate with regional operations teams to confirm project feasibility, staffing, scheduling, and service capabilities before making customer commitments.Negotiate pricing and contract terms within Company guidelines and obtain required internal approvals.Maintain an accurate sales pipeline, opportunity records, forecasts, and customer follow-up activities.Provide a thorough handoff to operations following contract award, including scope details, customer commitments, documentation, and key project considerations.Remain engaged with customers throughout project delivery to support satisfaction and identify future opportunities.Support related business development initiatives and perform other duties as assigned. Job Specifications Must demonstrate strong relationship-building, consultative selling, presentation, and negotiation skills.Must possess practical knowledge of fire alarm systems and applicable codes and standards.Must be able to evaluate customer needs and coordinate technically appropriate fire alarm solutions.Must possess the ability to read and interpret construction documents, specifications, and shop drawings.Must be able to develop and explain complex proposals, including project scope, pricing, exclusions, and assumptions.Must possess excellent written and verbal communication skills.Must provide quality customer service and interact effectively with all levels of individuals, internally and externally.Must work collaboratively with estimating, design, project management, and regional operations teams.Must be a self-starter with strong organizational skills and the ability to manage multiple accounts, proposals, and deadlines.Must exercise sound judgment, resolve problems, and adapt to changing priorities with minimal direction.Must maintain a positive and professional demeanor.Must possess strong computer skills, including Microsoft Office, Excel-based estimating tools, and customer relationship management systems.Must maintain a valid driver’s license and acceptable driving record. Education And Experience Minimum of two (2) years of college coursework and seven (7) years of relevant fire alarm or fire protection industry experience, or an equivalent combination of education and experience.Demonstrated experience developing and closing fire alarm proposals exceeding $100,000.Experience managing corporate accounts, complex sales opportunities, or customers with multiple locations.Experience coordinating with estimating and operations teams on fire alarm retrofits, upgrades, replacements, or new construction projects.Minimum NICET Level II certification in Fire Alarm Systems required, or the ability to obtain certification within the first year of employment. Physical Requirements Must be able to perform office-based work, including sitting for extended periods and using a telephone, computer, and other office equipment.Must be able to drive and travel out of town for customer meetings, site surveys, and visits to Company locations.Must be able to walk active construction sites and customer facilities, including using stairs, bending, crouching, and reaching as needed during site assessments.Must be able to work in environments that may involve temperature extremes, loud noise, and uneven surfaces.Must follow customer and Company safety requirements and use required personal protective equipment during site visits.Must be able to perform the essential functions of the position with or without reasonable accommodation. Eagle Fire Inc. is an Equal Opportunity Employer and Drug Free Workplace. Job # 602