Fire Alarm Coordinator

Job Responsibilities

• Setup projects awarded to us in our system
• Facilitate ordering materials and tracking the delivery of material from vendors
• Schedule technicians and dispatching work orders. Maintain contact with all technicians on assignment as well as maintain their status and location
• Invoice projects when completed
• Eventually assist with pricing small projects and inspection deficiencies
• Interact with clients, field personnel and fire marshals
• Relay work orders, messages, and information to or from technicians and supervisors using telephones or email.
• Confer with customers or supervising personnel to address questions, problems, and requests for service or equipment
• Enter, update and retrieve information via multiple computer programs
• Prepares and maintains accurate records and logs of all telephone calls and other records, files and information systems
• Performs routine clerical work as required
• Aid in the completion of special projects; if applicable

Job Qualifications

• A High School Diploma or equivalent is required
• A minimum of 1-year experience in the fire alarm industry is required
• NICET certification is preferred
• A knowledge of NFPA 72, NFPA 25, Factory Mutual and applicable codes is preferred
• A basic understanding of expenses and scheduling is required
• A valid driver’s license is required
• Willingness to pass a post-offer drug test, background and reference check is required

What we offer

• Health, Life, Dental and Vision Insurance
• Employee Assistant Program
• Flex Spending (FSA) (Cafeteria Plan) and HSA
• 401(k) Plan – Matching up to 3%
• Employee Stock Purchase Plan
• Profit Sharing Plan
• Paid Time Off (PTO), Parental Leave, Paid Pregnancy Medical Leave
• Paid Holidays
• Tuition Reimbursement
• Anual Discretionary Bonus
• Employer Paid Life Insurance
• Gym membership reimbursement

About the Role

Protecting lives and property since 1985, WSFP and its subsidiaries specialize in Life Safety Systems. Our values are simple: integrity, quality, safety, professionalism, commitment.

Western States Fire Protection is looking for a Fire Alarm Coordinator that is outgoing; highly self-motivated and must be able to problem solve. He/she will have strong communication skills and a professional image. This person must be able to handle all multiple responsibilities in an office environment. This position will require entry office skills associated with project setup, data entry, scheduling, tracking materials, invoicing and customer relations. This position would be particularly suited to professionals that have entry level fire alarm or low voltage experience.