Finish Line Macy's Store Management - The Woodlands Mall, The Woodlands, TX

Job Summary

As a member of Management, you will be the heartbeat of our store, responsible for managing daily operations, inspiring a high‑performance team, and delivering exceptional customer experiences. You’ll have the autonomy to shape the store’s success and contribute to our company’s growth.

Why Join Us

• Competitive Pay & Benefits: comprehensive compensation package including health benefits, retirement plans, and employee discounts.
• Career Growth: professional development and opportunities for advancement within our growing company.
• Dynamic Environment: vibrant team in a fast‑paced, rewarding work environment.
• Diversity & Inclusion Initiatives: commitment to equity and listening to team members.

Key Responsibilities

• Leadership & Team Management: recruit, train, and develop a motivated team; foster a positive work environment, set clear goals, and provide ongoing feedback.
• Customer Experience: create an exceptional shopping experience by addressing customer needs, resolving issues, and ensuring high standards of service.
• Sales & Performance: drive store sales and profitability through merchandise management, promotional strategies, and achieving sales targets.
• Operational Excellence: oversee daily operations including inventory management, visual merchandising, and store maintenance; ensure compliance with company policies, procedures, and health & safety regulations.
• Financial Management: manage store budgets, control expenses, and analyze sales data to optimize performance and drive revenue growth.
• Marketing & Community Engagement: implement local marketing initiatives and build strong relationships with the community to enhance brand presence and attract new customers.
• Innovation & Problem‑Solving: stay current with industry trends and competitor activities; identify opportunities for improvement and implement innovative solutions.
• Additional duties and projects as required.

Qualifications

• Experience: proven experience as a Retail Store Manager or similar role with a track record of achieving sales targets and managing a team.
• Leadership Skills: strong leadership abilities with excellent communication, interpersonal, and organizational skills.
• Customer‑Centric: passion for delivering outstanding customer service and creating memorable shopping experiences.
• Analytical Skills: ability to analyze sales data, manage budgets, and make data‑driven decisions.
• Flexibility: willingness to work flexible hours, including weekends and holidays.
• Tech‑Savvy: proficiency in retail management software and basic computer applications.

Minimum Requirements

Assistant Store Manager

• Open availability to open and close the store (mornings, days, nights).
• Minimum standard work week of 5 days; average 44 hours, with increases during peak periods.

Supervisor

• Availability to open and close the store (mornings, days, nights).
• Minimum of 5 days availability; minimum 30‑hour work week.

• All management must be available on weekends and holidays.
• Punctuality and regular attendance per company policies.
• Reliable transportation.
• Clear spoken English; ability to read, write, and perform business‑related mathematics.
• May be required to relocate within the company network.

Physical Demands

• Prolonged standing 5–14 hours per day; longer periods during peak sales periods.
• Stooping, kneeling, reaching, and pulling to place or stock merchandise.
• Climbing ladders or stairs to stock or acquire merchandise.
• Lifting items weighing 5–25 lb regularly; occasional heavier loads.
• Good vision, including color differentiation.
• Work environment: moderately noisy retail setting.

Education

High School Diploma or GED equivalent; 2+ years’ experience in retail leadership strongly preferred, or equivalent combination of education and experience.

Schedule

• Open availability for opening and closing shifts (mornings, days, nights).
• Minimum 5‑day work week; average 44 hours, with increased hours during peak periods (e.g., holidays, back‑to‑school).
• All management required to work weekends and holidays.