Finish Line Macy's Store Management - The Mall at Millenia, Orlando, FL

At JD Finish Line, we’re not just selling products; we’re creating experiences. Our retail stores are a vibrant reflection of our brand’s passion for innovation and customer service.

Why Join Us?

• Competitive pay and comprehensive benefits package including health benefits, retirement plans, and employee discounts.
• Career growth opportunities for professional development and advancement within our growing company.
• Dynamic, fast-paced, and rewarding work environment.
• Commitment to Diversity & Inclusion, fostering an equitable and successful company.

Responsibilities

• Leadership & Team Management: Recruit, train, and develop a motivated team. Foster a positive work environment, set clear goals, and provide ongoing feedback to ensure top performance.
• Customer Experience: Create an exceptional shopping experience by addressing customer needs, resolving issues, and ensuring high standards of customer service.
• Sales & Performance: Drive store sales and profitability through effective merchandise management, promotional strategies, and achieving sales targets.
• Operational Excellence: Oversee daily operations including inventory management, visual merchandising, and store maintenance. Ensure compliance with company policies, procedures, and health & safety regulations.
• Financial Management: Manage store budgets, control expenses, and analyze sales data to optimize performance and drive revenue growth.
• Marketing & Community Engagement: Implement local marketing initiatives and build strong relationships with the community to enhance brand presence and attract new customers.
• Innovation & Problem-Solving: Stay current with industry trends and competitor activities. Identify opportunities for improvement and implement innovative solutions to enhance store operations.
• Additional duties and projects as required.

Requirements

• Experience: Proven experience as a Retail Store Manager or similar role, with a track record of achieving sales targets and managing a team.
• Leadership Skills: Strong leadership abilities with excellent communication, interpersonal, and organizational skills.
• Customer-Centric: A passion for delivering outstanding customer service and creating memorable shopping experiences.
• Analytical Skills: Ability to analyze sales data, manage budgets, and make data-driven decisions.
• Flexibility: Willingness to work flexible hours, including weekends and holidays, as needed.
• Tech-Savvy: Proficiency in retail management software and basic computer applications.

Schedule

• Assistant Store Manager:
  • Open availability, including mornings, days, and nights for store opening/closing.
  • Minimum standard work week of 5 days (average 44 hours, increased during peak sales periods like Holiday and Back-to-School).
• Supervisor:
  • Availability during store opening/closing hours (mornings, days, and nights).
  • Minimum of 5 days availability per week (minimum 30-hour work week).
• All management roles require availability on weekends and holidays.
• Punctuality and regular attendance are required.

Qualifications

• High School Diploma or GED equivalent; 2+ years’ experience in retail leadership strongly preferred (or equivalent combination of education and experience).
• Must be at least 18 years or older.
• Must speak, read, and write English clearly to converse with customers, supervise staff, and perform business-related mathematics.
• Must have reliable transportation.
• May require relocation within the company's network based on operational needs and career growth.

Physical Demands

• Prolonged standing (5 to 14 hours per day).
• During peak sales periods, may work 1 to 12 hours per day.
• Requires stooping, kneeling, reaching, and pulling to stock or obtain merchandise.
• May require climbing ladders or ascending/descending stairs.
• Regularly lift items weighing 5–25 lbs (occasionally heavier).
• Good vision, including color differentiation.
• Work environment is a moderately noisy retail setting.