Finish Line Macy's Store Management - NorthPark Center, Dallas, TX

About the Role

As a member of Management, you will be the heartbeat of our store, responsible for managing daily operations, inspiring a high‑performance team, and delivering exceptional customer experiences. You’ll have the autonomy to shape the store’s success and contribute to our company’s growth.

Key Responsibilities

• Recruit, train, and develop a motivated team; foster a positive work environment, set clear goals, and provide ongoing feedback.
• Create an exceptional shopping experience by addressing customer needs, resolving issues, and ensuring high standards of service.
• Drive store sales and profitability through effective merchandise management, promotional strategies, and achieving sales targets.
• Oversee daily operations including inventory management, visual merchandising, and store maintenance; ensure compliance with company policies, procedures, and health & safety regulations.
• Manage store budgets, control expenses, and analyze sales data to optimize performance and drive revenue growth.
• Implement local marketing initiatives and build strong community relationships to enhance brand presence and attract new customers.
• Stay current with industry trends and competitor activities; identify improvement opportunities and implement innovative solutions.
• Perform additional duties and projects as required.

Qualifications

• Proven experience as a Retail Store Manager or similar role with a track record of achieving sales targets and managing a team.
• Strong leadership abilities with excellent communication, interpersonal, and organizational skills.
• Passion for delivering outstanding customer service and creating memorable shopping experiences.
• Analytical skills to analyze sales data, manage budgets, and make data‑driven decisions.
• Flexibility to work varied hours, including weekends and holidays.
• Proficiency with retail management software and basic computer applications.
• Must speak, read, and write English clearly and perform business‑related mathematics.
• Reliable transportation and ability to work in a moderately noisy retail setting.
• Must be at least 18 years old.

Education

High School Diploma or GED equivalent required; 2+ years’ experience in retail leadership strongly preferred, or an equivalent combination of education and experience.

Physical Demands

• Prolonged standing (5–14 hours per day); longer periods during peak sales periods.
• Stooping, kneeling, reaching, and pulling to place or stock merchandise.
• Climbing ladders or stairs to stock or acquire merchandise.
• Lifting items weighing 5–25 lb regularly; occasional heavier loads.
• Good vision, including color differentiation.
• Work environment is a moderately noisy retail setting.

Benefits

• Comprehensive compensation package including health benefits, retirement plans, and employee discounts.
• Opportunities for career growth and advancement within a growing company.
• Dynamic, fast‑paced team environment.
• Strong Diversity & Inclusion initiatives fostering an equitable workplace.

Schedule

• Open availability required, including mornings, days, nights, weekends, and holidays.
• Assistant Store Manager: minimum 5‑day work week, average 44 hours (increased during peak periods).
• Supervisor: minimum 5‑day work week, minimum 30 hour work week.
• Punctuality and regular attendance consistent with company policies.