Finish Line Macy's Store Associate - Dulles Town Center, Sterling, VA

At JD Finish Line, we’re not just selling products; we’re creating experiences. Our retail stores are a vibrant reflection of our brand’s passion for innovation and customer service. We’re on the lookout for talented associates to be part of our team and drive excellence in every customer interaction.

Why Join Us?

• Competitive pay and benefits, including retirement plans and employee discounts.
• Career growth opportunities and professional development within a growing company.
• Dynamic, fast-paced, and rewarding work environment.
• Commitment to Diversity, Equity, and Inclusion (DE&I) initiatives.

Responsibilities

• Customer Experience: Create an exceptional shopping experience by addressing customer needs, resolving issues, and ensuring high standards of customer service.
• Sales & Performance: Drive store sales and profitability through effective merchandise management, promotional strategies, and achieving sales targets.
• Operational Excellence: Participate in daily operations including inventory management, visual merchandising, shipment workflow, order fulfillment, and store maintenance. Ensure compliance with company policies, procedures, and health & safety regulations.
• Team Collaboration: Work collaboratively with team members to achieve store sales and operational goals. Adhere to store policies and procedures, including health and safety regulations.
• Additional duties and projects as required.

Requirements

• Proven experience in retail or a similar role, with a track record of achieving sales targets (preferred).
• Passion for delivering outstanding customer service and creating memorable shopping experiences.
• Strong interpersonal and communication skills. Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Positive attitude, reliability, and a strong work ethic.
• Willingness to work flexible hours, including weekends and holidays, as needed.
• Basic math skills and familiarity with POS systems.
• A set, weekly availability, including a mix of mornings, days, and nights, based on business needs.
• Availability to work on weekends and holidays as required.
• Consistent punctuality and regular attendance in line with company policies.
• Clear spoken English to effectively communicate with customers.
• Proficiency in reading, writing, and basic math in English to handle business tasks and understand sales reports.
• Must be at least 18 years or older (individuals 16 years or older may be eligible for hire in the following locations: AL, AZ, AR, CO, FL, GA, ID, IN, KS, KY, MD, ME, MN, MO, NC, NV, NH, NM, OH, OK, RI, SC, TN, TX, VA, WI, WY).

Physical Demands

• Prolonged standing approximately four to 14 hours per day.
• Stooping and kneeling to place merchandise on customers’ feet, as well as reaching and pulling to obtain or stock merchandise on storage racks.
• May be required to climb a ladder or ascend/descend stairs to stock and/or acquire merchandise for sale.
• Required to lift items weighing 5–25 lbs regularly. In certain circumstances, weights may be higher.
• Must have good vision, including color differentiation.
• Work environment is a moderately noisy retail setting.

Pay

Store Associate pay range: $12.77 - $14.50 per hour. This role is eligible for the company 401K plan.