Fine Jewelry Quality Control Specialist

About the role

Frank Darling is a female-founded fine jewelry brand making custom engagement rings feel exciting, personal, and refreshingly human. Our modern, sustainability-minded designs have been featured in Vogue, WSJ, Bloomberg, Glossy, and more. We’re looking for an on-site Quality Assurance Specialist to join our growing team. This role is perfect for a meticulous, detail-obsessed diamond and jewelry professional who takes pride in craftsmanship, communicates clearly and thoughtfully, and thrives in a fast-paced, hands-on production environment.

Responsibilities

• Check finished goods for quality defects using a loupe and microscope
• Verify diamond inscription numbers and ensure stones match accompanying documentation
• Confirm accuracy of designs against client specifications, CADs, and order details
• Track and flag recurring quality defects for production
• Collaborate closely with production leads to resolve issues efficiently
• Maintain clear records and notes to support quality improvements and process optimization
• Uphold Frank Darling’s quality standards across engagement rings, wedding bands, and fine jewelry pieces

Requirements

• Excellent written communication skills
• Knowledge of fine jewelry setting techniques
• Exceptional attention to detail and organizational skills
• Ability to work both collaboratively and independently
• Experience in fine jewelry design and/or making
• Familiarity with fine jewelry terminology and design
• Bench jewelry-making experience a plus

Why you’ll love this role

• You’ll work hands-on with exceptional diamonds and custom jewelry every day
• Your attention to detail directly impacts the quality of pieces clients will wear for a lifetime
• You’ll collaborate closely with bench jewelers, gemologists, and production teams
• You’ll help identify patterns and improve processes—not just catch mistakes
• You’ll be part of a growing, design-driven brand that truly values craftsmanship and care

Schedule

Full-time on-site role located in New York City. Office hours are 9AM to 5PM, Monday through Friday.

Pay

Salary: $50,000 - $60,000

Benefits

• Equity Compensation: Every Frank Darling team member receives a stock option package to share in the company's upside.
• Insurance: Medical, dental, and vision insurance kicks in on the first day of your 2nd month.
• 401k: Optional 401k program.
• Paid Time Off: Flexible, unlimited paid time off policy enables motivated, goal-oriented team members to recharge.
• Disability and Life Insurance.
• Pre-Tax Commuter Benefits.
• Employee Discounts: A generous discount program for you, your friends, and your family to make it easy to wear and gift Frank Darling.