Fine Jewelry Director - House of Dior, Beverly
Job Purpose
The Fine Jewelry & Timepiece Director leads all aspects of the Flagship Fine Jewelry & Timepiece business — from sales strategy and client development to team growth and operational excellence. This is a role for someone who is energized by building, who takes pride in developing people, and who understands that in the world of High Jewelry, relationships are everything.
Job responsibilities
Lead the achievement of annual sales goals across Fine Jewelry and High Jewelry, bringing both strategic thinking and hands-on energy to the business.
Analyze product sales and client feedback to share thoughtful recommendations with the Merchandising team.
Partner with the Regional and Corporate Office to plan and execute memorable events and activations that engage and grow the boutique's client community.
Build and nurture a strong book of Fine Jewelry and High Jewelry clients through genuine, relationship-first clienteling.
Create client experiences that go beyond the expected, fostering lasting loyalty and a deep connection to the House of Dior.
Actively seek opportunities to meet and welcome new clients through networking, events, and community engagement.
Set the standard for client experience across the team, ensuring every interaction reflects the warmth and elegance of Dior.
Lead, coach, and inspire a team of Client Advisors, helping each individual grow both professionally and personally.
Hold regular, meaningful touchpoints to review jewelry sales performance, celebrate wins, and address opportunities for development.
Create a team culture that is collaborative, motivated, and proud of the work they do every day.
Identify future talent with an appetite for jewelry and invest in building a strong, capable team for the long term.
Bring a genuine passion for Fine Jewelry and High Jewelry, and share that enthusiasm with your team and clients alike.
Work closely with the Merchant and Training teams to ensure ongoing product education across the department.
Represent House of Dior with the grace, knowledge, and professionalism that the Maison is known for worldwide.
Profile Team Leadership & Development
Collaborate with operation team for day-to-day operational processes, including Shipping & Receiving, Inventory, and After-Sales Services.
Ensure all company policies and standards are understood, respected, and consistently upheld across the team.
Approach operational challenges with a problem-solving mindset, always looking for ways to improve efficiency and the overall client experience.
Requirements
7+ years of luxury retail management experience, ideally with a strong background in Fine Jewelry, High Jewelry, or Timepieces.
A proven ability to develop and grow UHNW client relationships.
Solid knowledge of the Fine and High Jewelry industry — products, craftsmanship, trends, and clientele.
GIA Certification preferred; a genuine passion for gemology and the craft is a wonderful plus.
A natural leader who brings out the best in their team through encouragement, clarity, and consistency.
Someone who is energized by growth, comfortable with ambiguity, and excited by the idea of building something from the ground up.
Strong interpersonal and communication skills — with clients, colleagues, and corporate partners.
Well-organized, with solid follow-through and the ability to manage multiple priorities in a dynamic environment.
Availability for a full-time schedule including evenings, weekends, holidays, and travel as needed.
Additional information
The selected candidate will be offered a salary within the range of $165K- $175K annually, plus bonus eligibility. The salary offered will be dependent upon the candidate’s relevant skills and experience.
Christian Dior Inc. offers comprehensive benefit plans such as medical, dental, vision, Flexible Spending Accounts, and short and long-term disability.
Additional employee perks include, but are not limited to employee discount program, various paid time off, volunteer time off, holidays, mental health and wellbeing support, family friendly benefits, reproductive health care, child and elder care services, commuter benefits, 401k plans with an employer contribution matching plan, employee referral program, and more.