FinCrime Ops Process Management Expert

About The Position

You will act as a key subject-matter expert supporting Klarna’s US AML and Financial Crime operations, combining hands-on investigative work with process development and optimization. In this position, you will maintain and improve operational frameworks, ensuring alignment with US regulatory requirements while identifying opportunities to strengthen controls and monitoring capabilities. You will collaborate closely with cross-functional teams, including Compliance, Product, and MLRO functions, to embed effective financial crime prevention measures into new and existing products. As Klarna grows, you will also contribute to complex investigations and evolving risk areas, helping the organization stay ahead of emerging financial crime trends.

Who You Are

• Bachelor’s degree in Finance, Law, Business, Journalism, or a related field, or equivalent practical experience
• 4+ years of experience in AML or Financial Crime investigations or subject-matter expert positions within fintech, banking, or payments
• Strong understanding of US regulatory frameworks including BSA, FinCEN guidance, SAR processes, and MLRO responsibilities
• Proven experience maintaining and improving AML or Financial Crime processes, documentation, and operational controls
• Solid analytical skills with the ability to assess large datasets and identify suspicious activity patterns
• Experience working with transaction monitoring, screening tools, and case management systems
• Strong communication skills with the ability to guide stakeholders and support operational teams
• Awesome to have CAMS, ICA, or similar certification
• Experience within crypto and/or investment-related financial crime environments
• Knowledge of SQL or other data analysis tools
• Experience supporting or managing outsourced operations teams
• Familiarity with system testing, tuning, and optimization of AML monitoring tools

What We Offer

We consider qualified applicants with criminal history for employment in accordance with state and local laws and “fair chance” ordinances. If you require reasonable accommodation for any part of the application or hiring process, please contact talent.acquisition@klarna.com. In accordance with applicable law, the salary range for this position is provided in the job posting. The salary offered will be determined by the candidate's location, qualifications, experience, and education. The salary range posted in the job advertisement refers to the base pay. Base pay is part of a total compensation package, which may also include equity rewards, monthly stipends for health and wellness, and benefits such as life insurance, medical, dental, and vision coverage for you and your dependents.