Financial Teller - Hulen

About the role

EECU is seeking a bilingual Financial Center Consultant I (Teller) for their Little Road location in Arlington. This position aims to create energy and excitement around EECU products and services, providing tailored solutions and products for members.

Responsibilities

• Create and maintain positive member experiences through constant personal interaction.
• Deliver a comprehensive service and sales experience, aiming to exceed monthly sales goals.
• Perform a wide range of member service functions, including teller transactions such as deposits, withdrawals, and check cashing.
• Solve operational issues proactively and support marketing initiatives within the branch.
• Build exceptional rapport with members, focusing on developing sincere relationships.
• Assist members in the lobby, greeting them, answering calls, and directing them to appropriate employees when necessary.

Requirements

• One to two years of minimum experience in a retail or financial environment, emphasizing excellent service and rapport-building with members.
• Daily cash handling with accuracy, balancing without overages or shortages.
• Strong communication skills, comfortable conversing freely and comfortably in both English and Spanish.
• Enthusiasm, professionalism, and a high level of ownership and accountability.
• The ability to prioritize multiple tasks and thrive in a fast-paced environment.
• A good listener with an approachable demeanor, capable of problem-solving and empathy.
• Relevant computer skills, solid math and written communication abilities.
• A high school diploma or equivalent education.

Qualifications

• Knowledge and experience relevant to the retail or financial environment.
• Ability to solve operational issues and support marketing initiatives.
• Proactive in initiating and supporting marketing initiatives within the branch.
• Responsible for building exceptional rapport with members.
• Responsible for lobby coverage, including greeting members, answering calls, and assisting or directing them to appropriate employees.

Benefits

EECU offers a competitive benefits package, including but not limited to:

• Compliance with Federal and State rules and regulations, including Bank Secrecy Act, Anti-Money Laundering, and Service Members Civil Relief.
• Annual Bank Secrecy Act training.

Pay

Commensurate with experience.

Schedule

Monday-Friday: 7:30am- 6:15pm
Saturdays: 8:45am-1:15pm

Benefits

EECU offers a comprehensive benefits package, including:

• Compliance with Federal and State rules and regulations, including Bank Secrecy Act, Anti-Money Laundering, and Service Members Civil Relief.
• Annual Bank Secrecy Act training.

Skills

Required skills include:

• Bilingual proficiency (reading, writing, and speaking Spanish).
• Excellent communication and interpersonal skills.
• Proactive problem-solving and customer service orientation.
• Effective time management and multitasking abilities.
• Basic computer skills and strong math and written communication abilities.

Benefits

EECU offers a comprehensive benefits package, including:

• Compliance with Federal and State rules and regulations, including Bank Secrecy Act, Anti-Money Laundering, and Service Members Civil Relief.
• Annual Bank Secrecy Act training.

Pay

Commensurate with experience.

Schedule

Monday-Friday: 7:30am- 6:15pm
Saturdays: 8:45am-1:15pm

Application Instructions

To apply, visit EECU Careers at www.eecu.org/careers.