Financial Systems Application Engineer II

About the role

The IT Financial Systems Support team at K&L Gates is seeking an Application Engineer II to own, or have equivalent experience owning, one or more products end-to-end and work with various teams to support them. This person will assist those support teams when necessary and is responsible for training support staff, writing documentation, and developing visual architecture diagrams.

Responsibilities

• Troubleshoot problems related to software performance and functionality.
• Write and support scripts to facilitate reporting and administrative functions.
• Aid in data analysis to identify and resolve issues and problems.
• Develop and document operational procedures and processes for maintenance and support.
• Assist with data integration and data migration activities.
• Contribute to requirements gathering and solution design.
• Perform testing functions on all financial related systems.
• Provide technical mentoring and training to lower support levels.
• Write SQL queries to support applications as needed.
• Effectively manage and communicate confidential issues.

Requirements

• Three or more years of experience with financial/accounting software.
• Experience planning and accomplishing goals while performing a variety of complicated tasks in a fast-paced work environment.
• Good communication and interpersonal skills with technical and non-technical colleagues.
• Experience with one or more PC or server operating systems, database solutions or web or cloud servers.
• Experience working with vendors on requirements, development and product deployments.
• Proficient with SQL.
• Demonstrated ability to work independently and in a team environment.
• Proactively identify issues, make timely decisions and escalate issues engaging manager support when needed.

Desirable

• Experience supporting Elite 3E or other financial/accounting systems.
• Experience with Elite 3E IDE, templates, and Intapp Integration Builder, Boomi or similar application.
• Experience with Microsoft Fabric, Power BI tools.
• Experience working with SFTP clients, Microsoft Hybrid Connection Manager.
• Basic understanding of n-tier application design, network topologies and web or cloud services.
• Experience working with or as a Project Manager and Business Analyst.
• Experience writing technical documentation and training others.
• Basic understanding of systems administration and automation tools including shell scripting, and PowerShell languages.
• Basic understanding of application programming techniques, design patterns or frameworks.

Qualifications

• Bachelor’s Degree in Computer Science, Accounting or equivalent work experience in a related field.

Skills

• Knowledge of PC or server operating systems, database solutions or web or cloud servers.
• Experience with financial/accounting software.
• Experience with financial/accounting systems.
• Experience with financial/accounting software.
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