Jobs · Finance · Wisconsin

Financial Systems Analyst

Fiserv · Milwaukee, WI · 1 wk ago
FinanceFull-time

About the role

As a Financial Systems Analyst, you will support the Financial Systems team through hands-on work across accounting master data, user support, process updates, data analysis, and change adoption activities. This role is ideal for someone who enjoys learning how finance processes work, completing detailed work accurately, and identifying practical ways to make work easier, more consistent, and more efficient.

Responsibilities

  • Create, maintain, and block accounting master data, including GL accounts and supporting sets, based on approved requests, governance guidelines, and standard processes.
  • Support master data questions and routine issues, including during monthly close, by researching requests, following standard procedures, and escalating when needed.
  • Support end users by answering routine questions and helping them follow standard ERP master data processes.
  • Aid in change management support for finance initiatives, including drafting communications, updating training materials, creating job aids, and maintaining FAQs.
  • Maintain user guides, process notes, and FAQs for finance processes, master data activities, and support topics.
  • Identify recurring issues, manual steps, and opportunities to simplify or improve master data and finance support processes.
  • Propose practical process improvement, automation, or AI-enabled ideas to senior team members for review and prioritization.
  • Support approved improvement efforts by helping gather information, perform analysis, test changes, update materials, and communicate process updates.

Requirements

  • 1+ year of experience in finance, accounting, business operations, customer support, administrative support, data entry, or a related role.
  • Bachelor's Degree.
  • Experience with finance process support, training materials, change support, analysis, or process improvement activities.
  • Exposure to accounting master data, data quality, data governance, or master data management processes.
  • Basic familiarity with SAP finance processes, financial reporting, or finance operations in areas such as general ledger, accounts payable, accounts receivable, or fixed assets.
  • Experience following standard processes, complete detailed work accurately, reviewing information for accuracy, and supporting users or stakeholders in a professional manner.
  • Experience working with finance processes, master data, systems, reporting tools, and AI-enabled ways of working.
  • Basic familiarity with business intelligence or visualization tools such as Power BI, Tableau, or similar reporting platforms.
  • Experience using AI tools or automation to improve efficiency, reduce manual work, summarize information, or support better business decision-making.
  • Experience identifying practical ways to simplify work, improve support materials, and make recurring processes easier for users to follow.

Qualifications

Experience that would be great to have includes exposure to finance process support, training materials, change support, analysis, or process improvement activities; exposure to accounting master data, data quality, data governance, or master data management processes; basic familiarity with SAP finance processes, financial reporting, or finance operations in areas such as general ledger, accounts payable, accounts receivable, or fixed assets; experience following standard processes, completing detailed work accurately, reviewing information for accuracy, and supporting users or stakeholders in a professional manner; experience working with finance processes, master data, systems, reporting tools, and AI-enabled ways of working; basic familiarity with business intelligence or visualization tools such as Power BI, Tableau, or similar reporting platforms; experience using AI tools or automation to improve efficiency, reduce manual work, summarize information, or support better business decision-making; experience identifying practical ways to simplify work, improve support materials, and make recurring processes easier for users to follow.

Skills

  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Attention to detail and ability to manage multiple tasks simultaneously.
  • Proficiency in Microsoft Office Suite, particularly Excel and PowerPoint.
  • Knowledge of SAP or similar enterprise resource planning (ERP) systems.
  • Ability to learn and adapt to new technologies and systems.
  • Experience with data entry and maintenance.
  • Experience with change management and project coordination.
  • Experience with data analysis and reporting tools.
  • Experience with AI and automation tools.

Benefits

Fuel Your Life program to support your physical, financial, social, and emotional well-being.

Paid holidays and generous time away policies.

No-cost mental health support through Employee Assistance Programs.

Living Proof program to recognize your peers’ extra effort with points redeemable for rewards.

Eight Employee Resource Groups to foster a collaborative culture and expand your network.

Unparalleled professional growth with training, development, and internal mobility opportunities.

Medical, dental, vision, life, and disability insurance options available from day one.

Retirement planning including 401k match and discounted shares with the Employee Stock Purchase Plan.

Tuition assistance and reimbursement program.

Paid parental and military leave.

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