Financial Services - Technology Consulting - Product Designer - Senior

About the role

The Product and Experience Design (PxD) Team, part of the Platforms competency within FSO Technology Consulting, collaborates with clients to transform their businesses through disruptive innovation and human‑centered design. As a Senior Product Designer you will lead a workstream, working alongside researchers, technologists, product managers and engagement team members to create AI‑first, data‑heavy, role‑based experiences for financial services clients across banking, capital markets, wealth and asset management, insurance, real estate, hospitality and construction.

Responsibilities

• Own the end‑to‑end design of a workstream, from problem framing with the client to writing specifications that engineers can build from.
• Serve as the primary client contact for your workstream, presenting and defending design decisions to engineers, product owners and senior stakeholders.
• Mentor junior designers and coach client teams, facilitating workshops and building sustainable design capability.
• Use LLMs and AI‑assisted prototyping tools (Claude, Cursor, Figma Make, etc.) to accelerate framing, options, prototypes and synthesis while maintaining accountability for every decision.
• Design AI‑enabled and agentic experiences, including hand‑off, supervision, error handling, trust signals, explainability, transparency and human‑in‑the‑loop controls.
• Leverage, contribute to and evolve client design systems and brand guidelines.
• Deliver in Agile teams using Jira or equivalent, writing clear specifications and acceptance criteria.
• Run lean research, drive consensus on success measures, and monitor feature performance to propose improvements.
• Travel domestically and regionally up to 80% to serve client needs.

Skills and Attributes

• AI‑first design craft: translate research, problem framing, user flows and high‑fidelity design into production‑ready Figma files.
• Proficiency with LLMs and AI‑assisted prototyping tools; comfortable working in AI‑assisted design environments.
• Experience designing complex, data‑heavy or workflow‑driven products.
• Familiarity with accessibility standards (WCAG) and their impact on design decisions.
• Strong written and verbal communication skills; confident presenting to senior stakeholders.
• Ability to multitask in a fast‑paced, collaborative team environment.
• Experience coaching client teams or building design capability in another organization.

Requirements

• Bachelor’s degree in graphic design, UX design, interaction design, industrial or product design, or related field, plus 3 years of progressive post‑baccalaureate work experience; or a master’s degree with 2 years of experience.
• Portfolio demonstrating end‑to‑end product design, including problem framing, interaction design, visual craft and outcomes.
• Advanced proficiency in Figma (prototyping, components, design system contribution).
• Regular use of LLMs in the design process.
• Experience delivering in Agile teams using Jira or equivalent.
• Experience in financial services (banking, capital markets, wealth & asset management, insurance, real estate, hospitality, construction) is preferred.
• Experience designing AI‑powered or agentic product features that reach production.

Benefits

• Medical and dental coverage.
• Pension and 401(k) plans.
• Wide range of paid time off options, including flexible vacation, EY Paid Holidays, winter/summer breaks, personal/family care and other leaves.
• Professional growth and personal fulfillment opportunities within a diverse, inclusive culture.

Pay

• New York City, Boston, Washington DC Metro Areas, Washington State, Southern California – $120,200 to $180,600.
• Bay Area, California – $125,300 to $188,100.
• All other U.S. locations (including Sacramento) – $100,200 to $165,400.
• Individual salaries determined by education, experience, knowledge, skills and geography.