Financial Services - Tax Controversy - Manager

The opportunity at EY is to help build a financial services industry where financial institutions are trusted and flourish, and the global economy is healthy, growing, and secure.

About the role

As a Manager in Tax Controversy, you will assist clients in responding to and managing tax controversies—from risk identification, to dispute prevention, through to litigation and appeals. You will utilize EY's Tax Controversy Framework effectively through all phases of tax risk assessment, tax risk management, and tax audit management.

Responsibilities

• Conducting tax risk assessments to help clients end controversies by identifying and tracking evolving risks before they arise.
• Creating risk assessment procedures and a global tax risk register, and implementing heat maps to help identify specific pain points.
• Serving as a liaison between clients and EY's Tax Controversy team, supporting clients in devising comprehensive risk management strategies, validating tax controls, improving documentation, and using dispute prevention tools and techniques.
• Supporting tax audit management through exam management, appeals, mediation, arbitration, and litigation.
• Utilizing tax governance activities and technology tools to support the overall tax controversy lifecycle.

Skills and attributes for success

• Developing solutions to complex problems.
• Recommending changes to policies and establishing procedures that affect your immediate work area and possibly the broader business function.
• Exercising judgment in selecting methods, techniques, and evaluation criteria for obtaining results.
• Researching tax issues to develop effective tax resolution strategies.
• Translating complex data from a range of sources into client-ready insights and deliverables.
• Building effective long-term relationships with our clients, understanding their unique needs to provide a tailored service.
• Communicating complex tax issues to non-tax professionals and clients.
• Managing professional employees or supervising others to deliver complex technical initiatives, with accountability for performance and results.
• Guiding and supervising others to deliver complex technical initiatives, with accountability for performance and results.
• Interpreting internal and external issues to recommend quality solutions.
• Maintaining a focus on quality and risk management.
• Identifying innovative solutions through research and analysis.
• Applying your depth of expertise to guide others.
• Meeting performance objectives and metrics set locally (client service, quality and risk management, sales and business growth, solution development and teaming, etc.).

Qualifications

• Bachelor’s degree required (4-year degree).
• No less than 4 - 6 years relevant experience in government or a professional tax organization dealing with controversy matters.
• Licensed attorney or CPA.
• Demonstrated ability to manage and deliver processes, solutions, and projects while maintaining a focus on quality and risk management.
• Experience in continuous process improvement and identification of innovative solutions through research and analysis.
• Proven ability to guide and supervise others to deliver complex technical initiatives, with accountability for performance and results.
• Depth of expertise in interpreting internal and external issues to recommend quality solutions.
• Track record of meeting performance objectives and metrics in client service, risk management, sales, and business growth.