Financial Services Representative - Danvers, MA

The Role

Have a passion for helping people? Join our team as a Financial Services Representative where you'll support Fidelity's customers while building a great foundation for a career in financial planning and advice. Supercharge your early planning and advice career at Fidelity and prepare for a future as the face of our investor centers, with paid training to help you obtain licenses.

What You'll Do

• Become a FINRA (Financial Industry Regulatory Authority) registered representative by earning your SIE, Series 7 Top Off, and Series 66 licenses—fully sponsored by Fidelity (paid study time 4 days a week, licensing coaches, structured study plans, and dedicated support to help you succeed; this role requires successful completion of all exams)
• Build and solidify skills by working 4 days remotely and 1 day on-site, supporting customers with increasing complexity to strengthen your skills, with dedicated weekly time for development, networking, and training
• After completing the program, transition to a fully on-site Investor Center role, with the possibility of spending additional time remotely supporting inbound customers based on business needs before that move
• Discover success by gaining confidence and developing proficiency serving customers as you join the wealth management development track, spending time building advanced skills that will further develop your career in planning
• During onboarding, support Fidelity customers over the phone, answering questions about account balances, processing withdrawals and transfers, identifying resources, and placing trades while working from home with one day per week in the Investor Center
• After completing onboarding, transition to working on-site in the Investor Center each day

Who You Are

• High energy and enthusiasm with a demonstrated passion for helping people
• Flexibility and self-motivation
• Experience in customer service (phone or in-person) and an ability to thrive face to face with clients in a fast-paced environment
• Eagerness to learn and build a profession in financial services
• Ability to deliver an outstanding customer experience
• Superb interpersonal skills, attention to detail, and ability to handle multiple tasks at once
• Coachability, collaboration, and curiosity fuel success in the role

The Team

We provide all the training you need to develop the skills needed to service customers and study for your FINRA licensing exams. You don't need a finance background or college degree to succeed in this role. Your achievements will be recognized and celebrated as you progress through this career development experience on your way to your first promotion. You can count on support and structure to plan for your future at Fidelity. The career coaching you receive will help you understand the array of career opportunities at Fidelity and chart a course to help you grow in a personalized career path.

Pay & Benefits

• Base salary range: $45,000 - $75,000 per year (placement varies based on job responsibilities and scope, geographic location, candidate's relevant experience, and other factors)
• Bonus or other variable compensation may be included depending on position and eligibility requirements
• Comprehensive health care coverage and emotional well-being support
• Market-leading retirement benefits
• Generous paid time off and parental leave
• Charitable giving employee match program
• Educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career

Work Model

Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.

Certifications

Series 07 - FINRA, Series 66 - FINRA