Financial Services Representative - Amityville
Teachers Federal Credit Union · Amityville, NY · 1 wk ago
FinanceFull-time
About the role
As a Financial Services Representative at Teachers Federal Credit Union in Amityville, NY, you will be responsible for providing exceptional customer service to members through phone, email, and in-person interactions. You will assist members with account inquiries, transfers, and other financial needs, ensuring their satisfaction and loyalty.Responsibilities
- Handle member inquiries via phone, email, and in-person, providing accurate and helpful responses.
- Process transactions such as account maintenance, transfers, and payments.
- Ensure compliance with credit union policies and procedures.
- Build and maintain positive relationships with members to foster long-term loyalty.
Requirements
- High school diploma or equivalent.
- Excellent communication skills, both verbal and written.
- Ability to work independently and manage multiple tasks simultaneously.
- Basic computer skills, including proficiency with Microsoft Office applications.
Qualifications
- Experience in a customer service role is preferred but not required.
- Strong problem-solving and decision-making abilities.
- Positive attitude and willingness to learn new technologies and processes.
Skills
- Customer service skills.
- Computer literacy.
- Attention to detail.
Benefits
- Competitive salary based on experience.
- Incentive bonuses tied to performance.
- Vacation and holiday pay.
- Paid time off for training and professional development.