Financial Services Officer I - Dallas Branch

About the role

Maps Credit Union is expanding its service footprint with the addition of a new Dallas Branch. We are seeking a Financial Services Officer I who is driven, collaborative, and a great communicator.

Responsibilities

• Engage with Maps members in a professional and positive manner.
• Provide excellent customer service while processing account services to members.
• Enhance member relationships by assessing their needs and recommending products and services.
• Process loan applications and obtain reports and information from credit reporting agencies.
• Function as a teller as needed.
• Accurately maintain and balance a cash drawer, checks, and money orders within established policy limits.
• Achieve personal and branch monthly goals.
• Follow regulatory and policy compliance requirements and Credit Union operations and security procedures.

Requirements

• Qualified candidates will have the highest level of ethical behavior and an Associate degree in Business, Economics, Banking, or equivalent financial services experience.
• Bilingual in English and Spanish is preferred but not required.
• A minimum of 2+ years of experience in customer service, including direct and indirect selling roles.
• A minimum of 2+ years in the financial industry with progressive responsibility is preferred.
• Must be bondable.

Pay

Starting Pay Range: $22.50 - $27.73 per hour, depending on experience. Bilingual positions receive an additional .50/hour bilingual pay differential.

Schedule

Typical Work Schedule is Monday-Friday, business hours. Must be available to work rotating Saturday shifts.

Benefits

• Paid volunteer time
• Financial education for youth and adults
• Grants to teachers in the valley
• Scholarships for local high school seniors headed to college

About Maps

Located in the heart of the beautiful Willamette Valley, Oregon, Maps Credit Union offers a wide variety of services to over 87,000 members at 14 branch locations and supports over 380 employees. More than anything else, we believe in lifelong learning—not only about money and finances but in all areas of life.