Financial Services AI Governance Consulting Manager

About the Role

At Crowe, consultants are expected to build both technical and transferable skills, think critically, and use technology—including emerging AI capabilities—to solve real business problems. In this role, you will continuously learn, collaborate across teams, and explore how tools can improve efficiency, insights, and client outcomes.

As an AI Governance Manager, you’ll lead client delivery, drive sales enablement, and shape Crowe’s AI Governance offering. You will manage projects end-to-end, mentor teams, and collaborate across Crowe (Cyber, Risk, Legal/Privacy, Security, Enterprise Risk Management, Model Risk Management, and Audit) to bring integrated solutions to market.

Crowe’s AI Governance Consulting team helps organizations build, assess, run, and audit responsible AI programs. We align AI practices with business goals, risk appetite, and evolving regulations and standards (e.g., NIST AI RMF 1.0, ISO/IEC 42001, EU AI Act), enabling clients to adopt AI confidently and safely.

Responsibilities

• Client delivery & program build: Lead engagements to stand up or mature AI governance programs across the lifecycle (strategy, policy, controls, operating model, metrics). Map practices to frameworks such as NIST AI RMF and ISO/IEC 42001; translate requirements into practical controls, workflows, and guardrails.
• Assessment & assurance: Plan and execute current-state assessments, model/system reviews, control testing, and readiness audits for AI uses (including genAI) against policy and regulatory expectations (e.g., EU AI Act obligations/timelines). Deliver clear findings and prioritized roadmaps.
• Run-state operations: Design operating rhythms (intake, review/approval, model registry, risk scoring, human-in-the-loop, monitoring, incident management) and help clients operationalize “three lines” responsibilities with measurable KPIs.
• Sales enablement: Partner with teams to qualify opportunities, shape solutions/SOW/ELs, develop proposals and pricing, and contribute to pipeline reviews. Build client-ready collateral.
• Offering development: Evolve Crowe’s AI Governance methodologies, accelerators, control libraries, templates, and training. Incorporate updates from standards/regulators into our playbooks (e.g., NIST’s GAI profile).
• Thought leadership: Publish insights, speak on webinars/events, and support marketing campaigns to grow brand presence.
• People leadership: Supervise, coach, and develop consultants; manage engagement economics (scope, timeline, budget, quality) and support recruiting.

Requirements

• 3+ years hands-on AI governance/Responsible AI experience (policy, controls, risk, compliance, or assurance of AI/ML systems).
• 5+ years in compliance, risk management, and/or related advisory roles with client-facing delivery and team leadership.
• Bachelor’s degree required; advanced degree in a relevant field (e.g., information systems, public policy, statistics, law) a plus.
• Financial Services industry experience, with demonstrated knowledge of the regulatory, risk management, compliance, and governance environment applicable to financial institutions.
• Demonstrated ability to translate regulatory/standard requirements (e.g., NIST AI RMF, EU AI Act) into actionable policies, processes, and controls.
• Prior experience should include progressive responsibilities, including supervising and reviewing the work of others, and project management, including self-management of simultaneous work-streams and responsibilities.
• Strong written and verbal communication and comprehension both formally and informally to clients and teams, in a variety of formats and settings (e.g., interviews, meetings, calls, emails, reports, process narratives, presentations).
• Networking and relationship management skills.
• Willingness to travel.

Preferred Qualifications

• Professional services/consulting experience, particularly serving Financial Services clients in risk, regulatory, technology, data, model risk, or AI governance-related engagements.
• Certification: AIGP – Artificial Intelligence Governance Professional (IAPP) or equivalent credential in AI governance/privacy/risk (e.g., CIPP/CIPM/CIPT with AI coursework, ISO/IEC 42001 implementer/auditor).
• Experience with genAI risk controls (prompt/data controls, evaluation, monitoring) and model documentation/testing practices.
• Familiarity with GRC, data, and model tooling (e.g., ServiceNow/Archer, Collibra/Alation, model registries/ML platforms).
• Experience coordinating across privacy, security, risk, and engineering functions; understanding of U.S. federal/state AI policy landscape (e.g., EO 14110 and subsequent developments).

Pay

A reasonable estimate of the current range is $95,500.00 - $195,400.00 per year. The wage range takes into account factors such as skill sets, experience, training, licensure, certifications, and other business and organizational needs.

Benefits

Crowe offers a comprehensive total rewards package, including:

• Exceptional people experience with a focus on well-being and career growth.
• Consistent career coaching and guidance from a dedicated Career Coach.
• Inclusive culture that values diversity and provides equitable access to opportunities.