Financial Service Representative

About Money Mart

Money Mart is North America's leading non-prime lender, dedicated to financial empowerment and bridging the gap between people and their financial goals. With over 40 years of experience and more than 400 retail locations, we help customers achieve their financial dreams through innovative loan products, convenient check cashing, competitive currency exchange, seamless money transfers, and versatile prepaid cards. We contribute over $500,000 annually to support food security, housing, health, emergency services, and other critical community initiatives. Our culture values diversity, inclusivity, and teamwork, fostering an environment where everyone can thrive and contribute their unique perspectives.

We are committed to responsible innovation, building ethical, transparent, and accountable solutions aligned with Canada's Artificial Intelligence and Data Act (AIDA). Our focus is on strong data governance, clear communication, and safeguards that promote equity, reliability, and trust.

Responsibilities

• Deliver results on store profitability goals.
• Provide a quality customer sales experience through efficient execution of all customer transactions.
• Determine customers' needs and provide solutions that satisfy those needs.
• Handle cash and accurately enter transactions into the system.
• Contact customers over the phone with past due balances and negotiate payment terms and schedules.
• Complete all documentation accurately.
• Follow safety, security, and compliance requirements.

Requirements

• Be sales driven.
• Minimum of one year of financial services and sales experience.
• Passion for customer service.
• Previous cash handling experience.
• High school diploma or equivalent.

Candidates with a current First Aid and CPR certification will be considered an asset.

Money Mart is committed to accommodating applicants with disabilities up to the point of undue hardship during the recruitment, assessment, and selection process.

Benefits

• Market competitive pay.
• Monthly bonus potential based on the operational success you drive.
• Comprehensive medical and dental benefits.
• Competitive paid time off.
• Group retirement options.
• Education reimbursement program to invest in your education and career growth.
• Exclusive perks through Perkopolis, including special discounts and offers.
• Free company services: cheque cashing, money orders, Telpay/bill payment, and prepaid Mastercard.
• Discounted company services: foreign exchange and Koodo services.
• Additional benefits and perks.

Branch Location

333 West Atlantic Blvd