Financial Resource Coord.

Overview

BJC Healthcare is one of the largest nonprofit health care organizations in the United States, serving residents primarily in the greater St. Louis, southern Illinois, and southeast Missouri regions. With net revenues of $6.3 billion and more than 30,000 employees, BJC delivers services including inpatient and outpatient care, primary care, community health and wellness, workplace health, home health, community mental health, rehabilitation, long-term care, and hospice. BJC is the largest provider of charity care and community benefits in Missouri, with $785.9 million annually in community benefit.

Role Purpose

Responsible for providing financial counseling services, collecting copays and deposits from patients, assessing eligibility for Medicaid assistance, assisting patients with completing forms for Charity applications, following up with patients, reviewing accounts for accuracy, and performing financial analysis and counseling for applicable admissions or pre-admissions.

Responsibilities

• Notifies Case Management of insurance issues.
• Requests payment before or at the time of admission for unmet deductibles, inadequate or no insurance coverage, uncovered services, package price services, or previous bad debt accounts.
• Assists uninsured patients and families.
• Performs evaluation for possible insurance coverage or other payment opportunities.
• Documents appropriate financial information into the computer system.
• Aids patients with account balance questions, itemized statement requests, and resolving billing issues.
• Communicates professionally, positively, and respectfully with patients.
• Maintains effective communication with Revenue Management.

Minimum Requirements

• High School Diploma or GED
• 2-5 years of experience
• No supervisor experience preferred
• PREFERRED: Associate's Degree
• PREFERRED: Cert Application Counselor

Preferred Requirements

• Education: Associate's Degree
• Licenses & Certifications: Cert Application Counselor

Benefits and Legal Statement

Comprehensive medical, dental, vision, life insurance, and legal services available first day of the month after hire date. Disability insurance* paid for by BJC. Annual 4% BJC Automatic Retirement Contribution. 401(k) plan with BJC match. Tuition Assistance available on first day. BJC Institute for Learning and Development. Health Care and Dependent Care Flexible Spending Accounts. Paid Time Off benefit combines vacation, sick days, holidays, and personal time. Adoption assistance.

To learn more, go to our Benefits Summary. Not all benefits apply to all jobs.

Equal Opportunity Employer