Financial Relationship Banker - Zionsville

About the role

A Relationship Banker plays a key role in looking out for our consumer and business customers. You are responsible for retaining and growing consumer and business customer relationships by proactively identifying financial goals and needs and recommending appropriate deposit, loan, and other banking products and services.

Responsibilities

• Provide excellent customer service and effectively resolve complex customer issues.
• Proactively identify opportunities to grow customer relationships through pre-set appointments, outside calling, Centers of Influence, a disciplined sales process, new customer follow-up program, and sourcing referrals from customers, bank colleagues, and partners.
• Educate and refer customers to other areas of the bank to deepen relationships and build strong internal partnerships.
• Educate customers on how to optimize their use of bank technology (online, mobile, and ATM banking).
• Maintain knowledge of all products, services, technology, and policies.
• Adhere to all operational, security, risk, and regulatory policies and procedures.
• Demonstrate acumen in sales, customer service, relationship management, banking, investments, consumer lending, business banking, business lending, communication, and presentation.

Requirements

• High School Diploma or GED
• 3 years of customer service and sales in banking, financial services, or goal-driven retail sales (can include military service in an administration, contracting, civil affairs, or similar role).

OR

• Bachelor’s Degree
• 2 years of customer service and sales in banking, financial services, or goal-driven retail sales (can include military service in an administration, contracting, civil affairs, or similar role).

Qualifications

• Career-minded individuals who want to join an organization where they can gain experience and build a career. Huntington provides career paths and development plans.
• Bachelor’s degree (preferred).
• Comfort with technology such as mobile services and online banking services (a plus).

Schedule

This is a non-exempt position (eligible for overtime pay).

Workplace Type

Office. Certain positions outside our branch network may be eligible for a flexible work arrangement, combining in-office and work-from-home opportunities. Remote roles will have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.

Huntington will not sponsor applicants for immigration benefits, including work authorization. Applicants must be currently authorized to work in the United States on a full-time basis.