Financial Relationship Banker - Adrian, MI

Responsibilities

• Providing excellent customer service and effectively resolving customer issues.
• Proactively identifies opportunities to grow customer relationships through pre-set appointments, Centers of Influence, a disciplined sales process, new customer follow-up program, and sourcing referrals from customers, bank colleagues and partners.
• Educating and referring customers to other areas of the bank to deepen relationships and build strong internal partnerships.
• Educating customers on how to optimize their use of bank technology (online, mobile, and ATM banking).
• Maintaining your knowledge of all products, services, technology and policies.
• Adhering to all operational, security, risk and regulatory policies and procedures.
• Demonstrating acumen in sales, customer service, relationship management, banking, consumer lending, business banking, business lending, communication and presentation.

Requirements

• A high school diploma or GED.
• 2 years customer service and sales in banking, financial services or goal driven retail sales. Can include military service in an administration, contracting, civil affairs or similar role.
• 1 year consumer and business deposit products - lending knowledge OR Business to Business sales experience.
• Bachelor's degree preferred.
• Comfort with technology such as mobile services and online banking services is a plus.

Qualifications

• High School Diploma or GED.
• 2 years customer service and sales in banking, financial services or goal driven retail sales. Can include military service in an administration, contracting, civil affairs or similar role.
• 1 year consumer and business deposit products - lending knowledge OR Business to Business sales experience.
• Bachelor's degree preferred.
• Comfort with technology such as mobile services and online banking services is a plus.

Skills

Highly skilled in sales, customer service, relationship management, banking, consumer lending, business banking, business lending, communication and presentation.

Benefits

Flexible work arrangements available.

Pay

No

Schedule

Exempt Status: No