Financial Recovery Representative II (Default Services)

Description Summary

Financial Recovery Rep IIs (Default Services) will manage a portfolio of substandard Business Banking loans, working with customers, attorneys and liquidators to gently exit borrowers unable to maintain their relationship with HNB.

Duties And Responsibilities

• Develops a litigation and or liquidation strategy on classified (financial Recovery-managed) loans up to $500M to minimize losses on a Business Banking portfolio.
• Presents a summary of action plans to resolve the problem loans to FRG senior management specific to exit strategies.
• Analyzes financial plans, negotiates loan collection or restructuring, and recommends/oversees litigation, liquidation to reduce exposure.
• Identifies appropriate risk ratings, accrual status and losses, address workout scenarios, communicates data driven results to upper management in a time sensitive environment.
• Adheres to bank policies and procedures and complies with legal and regulatory requirements.
• Accountable for risk management, compliance and audit performance for area(s) of responsibility whether a supervisor, manager or individual contributor.
• Establishes or works with management to develop effective controls and processes to ensure risks are measured, monitored and controlled and compliance requirements.
• Maintains current knowledge of risk-related changes that may impact assigned area(s) of responsibility.
• Performs other duties as assigned.

Basic Qualifications

• HS or GED
• 3 or more years of experience in commercial/business banking underwriting, lending, credit and/or appraisal required.

Preferred Qualifications

• Bachelor's Degree in Business, Finance, or Accounting
• Excellent written and verbal communication skills
• Strong goal achievement orientation
• Strong attention to detail, sense of urgency, and ability and desire to provide Simply the Best Service to our clients are key in this position.
• Ability to work independently in a deadline driven and goal-oriented team environment
• Basic working knowledge of PC applications
• Knowledge of bankruptcy laws
• Ability to negotiate settlements, workouts and sale of security while adhering to state and federal regulations
• Experience with Real Estate Foreclosure process
• Previous experience with AFS / Velocity / RETS / CARSS
• Strong working knowledge of SBA loans and the associated workout process to ensure compliance with SBA Standard Operating Procedures
• Working knowledge of exit strategies including bankruptcy, closed business, legal remedies and liquidation strategies.

Exempt Status

Yes

Applications Accepted Through

07/31/2026

Workplace Type

Office

Compensation Range

$57,000-$113,000 Annual Salary