Financial Planning & Client Serv. Coord.

About the Role

The Financial Planning & Client Service Coordinator plays an important role in supporting our Financial Advisors by delivering exceptional client service, assisting with financial planning and investment-related processes, and helping strengthen client relationships. This role is an excellent opportunity for a motivated, detail-oriented professional who enjoys helping others and is eager to grow. You'll start in a key support position while gaining valuable experience and exposure to the financial advisory field with the potential to advance toward becoming a licensed Financial Advisor. If you're looking for a position where you can build a long-term career, learn from experienced professionals, and make a meaningful impact for clients, apply today with Lake Ridge Bank!

Responsibilities

• Serve as a primary point of contact for clients, providing timely, professional, and courteous service.
• Prepare materials for client meetings, including financial plans, performance reports, and review packets.
• Maintain accurate and compliant client files, ensuring data and documentation are up to date.
• Monitor accounts for changes, unusual activity, and service needs, following up as necessary.
• Assist Financial Advisors in developing and implementing client financial plans and recommendations.
• Support proposal preparation, investment research, and report generation.
• Participate in client meetings, take notes, and follow through on action items.
• Actively engage with the Financial Advisory and Wealth Management Financial Planning Group.
• Work toward obtaining CFP designation, SIE, Series 7, 66, and Life & Health licenses within one year to advance into an advisory role.
• Support marketing and outreach initiatives, including campaigns, client events, and follow-ups.
• Assist in onboarding new clients, ensuring all documentation is complete and compliant.
• Collaborate with internal partners to identify opportunities for cross-selling and relationship expansion.
• Participate in community and networking events to enhance the visibility of the Financial Advisory team.
• Ensure adherence to all Bank, LPL, and FINRA regulations and internal policies.
• Maintain strict confidentiality of all client information.
• Complete all required compliance and continuing education training on an annual basis.
• Adhere to all Bank Security/Compliance Regulations.
• Complete all annual bank security and compliance training.
• Adhere to Bank Security/compliance and policy guidelines for commercial loan area.
• Maintain confidentiality of customer information at all times.
• Stay current on all compliance regulations required through training and education.
• Participate in bank and department meetings.
• Represent the bank in professional and community activities.
• Actively participate in training programs to stay updated on industry trends and technologies.
• Partner effectively across all levels of the organization and develop positive working relationships.
• Continually develop knowledge, skills, and abilities through internal and external training programs.
• Participate in bank and department meetings.
• Perform all other duties as assigned or requested.

Qualifications

• Bachelor's degree in Finance, Business, Accounting, Economics, or related field.
• Strong communication, analytical, and organizational skills.
• Proficiency in Microsoft Office and aptitude for learning financial software systems.
• Exceptional attention to detail, professionalism, and initiative.
• Commitment to pursuing industry licenses within one year.

Preferred Qualifications

• Minimum of 2 years of experience in financial services, banking, or a client-facing role.
• Bachelor's degree in Finance or Personal Finance.
• Experience in financial planning or advisory services.
• SIE, Series 7, 66, and Life & Health licenses (or willingness to obtain within one year).
• Familiarity with LPL platforms and financial planning tools.