Financial Operations Coordinator

Responsibilities

• Act as a billing assurance department liaison to support partners, practice group personnel, secretaries, billing associates and client contacts with gathering billing data and analyzing and troubleshooting billing issues from start through completion.
• Support the firm in complying with its complex billing obligations and policies by monitoring term and volume discount programs, managing special pricing and rate arrangements, and producing and analyzing management reports as required.
• Complete ad hoc billing projects including attorney billing requests, software training, etc.
• Research billing functionality in the firm’s accounting software to offer alternatives towards improving the billing process i.e., flat fee billing, use of activity codes etc.
• Cooking off approval for, and auditing write offs to ensure firm policies are being adhered to.
• Developing custom reports, testing, setting up of new task codes, etc.
• Serve as a backup resource for processing billing for personal charges.
• Afford and audit standard rate billing updates while meeting all of the Firm’s internal control and communication objectives.
• Produce and monitor ad hoc reports. Follow up with variances and make recommendations to resolve discrepancies.
• Support the Cash Receipts department with daily incoming payments, including wires, ACH payments, as well as lockbox and “over the counter” check processing.
• Perform other cash management duties including researching and reallocating payments in the accounting system.
• Respond to all telephone and e-mail requests in a timely and professional manner.
• Monitor and determine fines for Partner late time entries.

Requirements

• Bachelor’s degree in Business Administration, Accounting or Finance or comparable work experience.
• Proficient in Microsoft Office software specifically Outlook, Excel and Word.
• At least two years’ experience in an office/professional environment.
• Experience with law firm billing and/or cash management processes and/or the Aderant accounting software is preferred.
• Detail oriented and organized.
• Must be able to analyze data and recommend solutions.
• Effective written and verbal communication skills with the ability to interact with personnel of all levels in domestic and foreign offices.
• Interpersonal skills and ability to be a team player.
• Able to multi-task and meet aggressive deadlines.
• Able to work independently and follow tasks through to completion, escalating issues as necessary in a timely manner.

Qualifications

• Desire and capability to learn the firm’s billing & cash management procedures.