Financial Operations Associate

Ascensus is the leading independent technology and service platform powering savings plans across America, providing products and expertise that help nearly 16 million people save for a better today and tomorrow.

Position Summary

This position will be responsible for day‑to‑day handling of various financial operations activities, including but not limited to:

• Quarterly automated Recordkeeping, RIA, and TPA payment processing and distribution
• RIA database oversight and management
• Government Savings billings
• Managed accounts
• Newport Insurance tasks
• SubTA billing
• AFCA deposit and fee equalization process

Responsibilities

• Owner of the quarterly and monthly automated RIA & TPA fee process, including payment processing, research and correction of errors/variances, trade confirmation, and payment instruction delivery to the Trust
• Respond to and resolve RIA/TPA related issues, questions, and inquiries
• Coordinate custom reporting and delivery of RIA information to various firms
• Submit RK HD tickets needed for fee enhancements, research and/or reporting
• Maintain and ensure compliance of Credit Memo and RK Loss databases according to the published Table of Authority (TOA)
• Oversight of the Managed account and Fiduciary service product process
• Monthly allocation of fund revenue (SubTA & 12b1’s) into plan holding accounts and manage participant fee equalization process
• Quality‑control quarterly wrap fee calculation
• Create invoices and post outgoing wires using various annual, quarterly, and month‑end journal entries for Government Savings contracts
• Monthly reconciliation of billed revenue, insurance, and mutual fund commissions
• Coordinate the release of monthly or quarterly payments to third parties
• Dashboard reporting and quality‑control of RIA payments
• Work closely with the Strategic Business Consultant team and client service to answer questions and ensure a positive advisor payment experience
• Prioritize and balance multiple projects concurrently
• Assist with other tasks and projects as assigned
• Demonstrate Ascensus’s Core Values—People Matter, Quality First, and Integrity Always—in daily actions

Requirements

• Proficiency with PC applications: Excel, Word, and PowerPoint (Access a plus)
• Strong written and verbal communication skills
• Ability to handle multiple priorities
• Bachelor’s degree in accounting or finance preferred
• For virtual remote positions: uninterrupted virtual workspace, family care during business hours, and internet speed of at least 25 Mbps (higher if shared)
• For call‑center roles: hard‑wired connection to the internet router or workstation in close proximity to the router