Financial Intake Coordinator

About the role

The Financial Intake Coordinator ensures appropriate financial criteria are met prior to patients completing the admission process, supports the delivery of quality services, and manages financial admissions and data processing procedures and collections.

Responsibilities

• Ensures appropriate financial criteria are met prior to patients completing the admission process, including: verification of insurance coverage, notation of important benefits information, approval of any required deposit and administrative adjustments based on financial and/or clinical need, distribution of admitting documents to appropriate organization staff and necessary signatures obtained.
• Ensures active patient accounts are receiving documented follow-up utilizing the patient accounting tickler system and that patient accounts are classified and/or reclassified appropriately.
• Ensures that all adjustments and refunds are approved and posted accurately and timely.
• Ensures payment arrangements for non-covered or poorly covered services, patients, and/or guarantors to resolve accounting problems, including disputed amounts and credit balances.
• Updates code and vendor lists as appropriate for Intake process.
• Prepares and reports credit report to Trispan and UNYSIS quarterly.
• Provides cost report information; Performs monthly closing accurately and timely, and updates code listing information.
• Provides information to ensure billing logs are accurate.
• Completes assignments accurately, in a timely manner and within procedural guidelines.
• Performs other duties and projects as assigned.

Requirements

• Able to read and to write.
• High school diploma preferred.
• Must have extensive experience with data entry, clerical, finance and accounting abilities.
• Must have at least 7 years experience in related field with knowledge and understanding of managed care, commercial insurance, Medicare and Medicaid.

Qualifications / Skills

• Versatile, flexible, and able to perform in stressful situations.
• Good time management and organizational skills.
• Must be able to work with an array of mentally/physically disabled persons in an age/disability, culturally sensitive manner.
• Excellent assertive communication skills, knowledge and in-depth understanding of chemical dependency/psychiatric treatment.
• Able to organize and prioritize high volume workloads.
• Interacts well with the general public in a stress-oriented position.
• Analyzes and utilizes data and systems to provide individualized quality treatment in a cost effective manner.
• Able to function with minimal supervision and complete understanding and respect for patient confidentiality.

Work Environment

Subject to many interruptions. Occasional pressure due to multiple calls and inquiries. This position can be high paced and stressful; must be able to cope mentally and physically to atmosphere. Work requires spending approximately 90% or more of the time inside a building that offers protection from weather conditions but not necessarily from temperature changes.