Financial Institutions Group - Payments - Sales Associate

About the role

As a Payments Sales Associate within the Financial Institutions Group – NA Banks segment, you will be instrumental in supporting Payments Sales Managers in furthering relationships and generating new sales from a diverse client base. Your role will involve effective collaboration with various departments such as client service, compliance, operations, risk, credit, and legal to ensure the best product delivery. You will gain a thorough understanding of the market, clients' industries, their organizational and operational structures, partnering processes, and business objectives.

You will manage a portfolio, facilitate proactive client engagement, collaborate with multiple internal partners, and develop solutions to meet clients' strategic and complex needs. You will also play a significant role in key relationship management initiatives such as billing and pricing, interest rate management, service escalation and resolution.

Responsibilities

• Understand the macro environment, industry trends, clients' business goals and strategies to determine their requirements and identify potential new business opportunities for J.P. Morgan Payments via appropriate solutions (traditional cash management, FX, international payments, liquidity).
• Develop account plans, briefing memos, and support relationship reviews in partnership with the client service organization; understand the client's account structure, cash flow, product usage, and global construct.
• Develop strong relationships within clients' Treasury, Product, and Operations organizations—anticipate client needs/challenges and proactively engage appropriate J.P. Morgan Payments partners to develop comprehensive solutions.
• Coordinate/negotiate KYC and onboarding documentation, internal credit processes, and manage seamless integration with implementation partners—engage appropriate escalation points to meet client needs while managing expectations.
• Review and analyze transactional data to identify key trends, risks, pricing/billing inefficiencies, conduct pricing analysis, and provide go-forward strategy/recommendations.
• Think outside the box, identify new ways to advance team-wide initiatives, and help coordinate thought leadership and key industry events.

Requirements

• 2+ years of experience in cash management, transaction banking, payments, or related fields.
• Strong verbal and written communication skills with the ability to synthesize complex problems into concise conclusions.
• Goal-oriented with the ability to foster innovation and solve problems creatively.
• Strong time management, organizational, and planning skills, with the ability to manage multiple priorities concurrently and keen attention to follow-up coordination.
• Ability to mobilize internal networks and resources.

Preferred Qualifications

• BA/BS degree.
• Knowledge and understanding of Treasury Services products, pricing philosophy, and billing process/procedures.

Benefits

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. Eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.

• Comprehensive health care coverage.
• On-site health and wellness centers.
• Retirement savings plan.
• Backup childcare.
• Tuition reimbursement.
• Mental health support.
• Financial coaching.

About Us

JPMorgan Chase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses, and many of the world's most prominent corporate, institutional, and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years, and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing, and asset management.

The Commercial & Investment Bank is a global leader across banking, markets, securities services, and payments. Corporations, governments, and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk, and extends liquidity in markets around the world.