Financial Counselor I - WPH PATIENT ACCESS - Pre Admission

Position Summary

As a Financial Counselor, you will play a vital role in helping patients and their families navigate the financial aspects of their care. This includes providing clear explanations of billing processes, assisting with insurance verification, and creating a welcoming, informed experience during what can often be a stressful time.

Qualifications

• Education/Training: High School diploma or equivalent. Completion of Patient Financial Services Orientation program and required annual education.
• Licensure/Certification: None required.
• Experience: Minimum of 2 years in a financial, business office, or customer service environment.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint) and strong typing skills.
• At least 1 year of PC/Windows experience required.

Why Orlando Health?

• Recognized Excellence – Named one of America’s Best-In-State Employers by Forbes.
• Comprehensive Benefits – Access to educational programs, well-being services, and professional development opportunities.
• Immediate Benefits – Enjoy day-one benefits with options that support work-life balance and long-term career goals.