Financial Counselor (Float)

About the role

We are seeking a dedicated Financial Counselor to join our team, providing essential support in managing financial obligations for self-pay patients and those with outstanding balances after insurance. In this role, you will serve as a vital liaison, estimating financial liabilities, collecting payments, and facilitating pre-registration for specific patient populations. You will work closely with patients to identify and secure appropriate financial assistance while conducting thorough audits of guarantor accounts to resolve billing issues. Your expertise will be crucial in ensuring a seamless financial experience for our patients.

Schedule

• Full-time: 40 hours/week, Monday - Friday from 7:30am - 4:30pm
• Location: Onalaska, WI and La Crosse, WI - Float between locations
• Fully on-site position

Pay & benefits

• Starting wage $19.05/hour + more for experience
• 401(k) with matching
• Paid time off
• Competitive health insurance
• Wellness programs
• Tuition reimbursement
• Growth opportunities and access to Emplify Health's Career Development Center to help you navigate your career

Requirements

• High school diploma or equivalent
• 1 year work experience, preferably working in a medical facility, insurance company or office setting
• Strong communication, computer, and organization skills