Jobs · Customer Service

Financial Counselor - contract-to-hire

Annexus Health · United States · 2 wk ago
RemoteRemoteCustomer ServiceFull-time

About the role

We are seeking a highly driven Financial Counselor to join our growing team. This position requires outstanding teamwork, problem-solving, and communication skills. If you’re highly motivated, passionate about helping patients, and eager to join a fast-growing start-up focused on making a difference for patients, then we would love to meet you!

What You Will Do

  • Screen all active treatments for eligibility of enrollment into different pharmaceutical and nonprofit programs by reports and task list via AssistPoint®
  • Verify patients insurance benefits, as needed
  • Complete financial cost estimates, as needed
  • Obtain prior authorizations, as needed
  • Review patients’ financial capabilities if not covered by insurance
  • Enroll patients into programs with proper documentation via PDF or digital portal
  • Communicate directly with on-site client staff to ensure signatures on paperwork and prescriptions to submit to the patient assistance programs
  • Review and ensure all patients for both medical and pharmacy services have been searched and enrolled for assistance
  • Ensure proper workflow by directly working with your Account Lead
  • Provide timely solutions to clients’ problems, build sustainable and continuous relationships with clients, show initiative and drive when dealing with client requests
  • Research and resolve any outstanding concerns raised by clients
  • Respect the dignity and confidentiality of patients
  • Aid in training and orientation of new employees as assigned
  • Perform other duties as assigned

About You

  • This is a contract-to-hire position. During the contract period, you will work a standard schedule of 40 hours per week.
  • The timing for conversion to full-time employment may vary and will be determined based on performance, business needs, and mutual fit.
  • Proficient in payer billing and requirements; experience working with manufacturer and foundation programs desired
  • Proven experience in healthcare billing
  • Experience in oncology, specialty practice desired
  • Proficient in all Microsoft Office applications
  • Great attention to detail
  • Strong written and verbal communication skills
  • Work well with others in a team environment
  • Able to manage time effectively, set priorities, and meet deadlines
  • Strong organizational and administrative skills
  • Ability/desire to thrive in a service-oriented culture
  • Quick and deep learner
  • Driven to make a difference
  • Love to have fun!

Qualifications

Proficient in payer billing and requirements; experience working with manufacturer and foundation programs desired
Proven experience in healthcare billing
Experience in oncology, specialty practice desired
Proficient in all Microsoft Office applications
Great attention to detail
Strong written and verbal communication skills
Work well with others in a team environment
Able to manage time effectively, set priorities, and meet deadlines
Strong organizational and administrative skills
Ability/desire to thrive in a service-oriented culture
Quick and deep learner
Driven to make a difference
Love to have fun!

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