Financial Counselor - Bilingual Speakers Farsi/Dari Preferred

We need to produce HTML fragment with sections: About the role? The description includes "Description Join Elica’s mission...". We need to extract sections: About the role (maybe from description), Responsibilities (What You'll Do), Benefits, Compensation (Pay), Requirements (including Education and Experience, Knowledge, Skills, Additional Requirements), Schedule (Potential Scheduled Hours). Also maybe "Physical Requirements and Work Environment" could be part of Requirements? But we only include sections if real content. We must not repeat job title. No Job ID. Remove boilerplate: cookie/navigation/legal/EEO etc. Not present. We need to use

for section headings. Use

• for any list of duties/requirements/benefits. Use

  for prose. We must preserve all substantive information, not invent or summarize away detail. Must not include filler like "commensurate with experience". Compensation is given: "$25.00 - $28.00/hr". That's specific, so include Pay section. Schedule: "Potential Scheduled Hours: Shifts scheduled between the hours of 7:30 am to 5:00 pm Monday through Friday 40 hours per week. Travel: Occasional outreach events." That's specific, include Schedule. Benefits: list many items. Should be a Benefits section with

  . Responsibilities: "What You'll Do" bullet list. Should be Responsibilities section. Requirements: includes Education and Experience, Knowledge, Essential Skills/Abilities, Additional Requirements. Could combine into Requirements section with sublists? But we can just list all as
  items. Might be long but okay. Also "About the role": The initial paragraph about mission could be About the role. Use

  . We must not include sections with placeholder text. All sections have content. We must output only HTML fragment, no /, no markdown fences. Let's craft. Structure:

  About the role

  Join Elica’s mission and become a part of a team where every day is an opportunity to make a positive impact in your community! At Elica Health Centers, we share a common goal: provide the best possible patient care to our growing community! Our passion extends throughout Elica, from the exceptional healthcare services we provide to our underserved patients at our Community Health Clinics and state-of-the-art mobile medicine program, Health on Wheels, to our Resource Center where we empower patients and members of the community to connect with resources to help them build healthy and full lives.

  Responsibilities

  • The Financial Counselor works with Elica patients and prospective patients who want to use Sliding Fee Discount Program, CPE, EWC or insurance to visit Elica.
  • The Financial Counselor understands precisely how to verify patient coverage so that Elica can bill properly for Medical, Dental, Behavioral Health.
  • The Financial Counselor has knowledge of Medi-Cal eligibility requirements, navigating BenefitsCal, Healthcare Option, DHA and other local programs and is able to educate patients and prospective patients and assist them in their application and renewal process.
  • The Financial Counselor is a part of the Resource Center, but works in close contact with the Eligibility Team.
  • The Financial Counselor attends all meetings that apply to the eligibility processes to know all news and updates in their field to give feedback when working with patients.
  • The Financial Counselor helps with projects when the Eligibility Team needs to contact patients, call patients, schedule in-person appointments to sign forms or other tasks.
  But also there are more duties listed under "WHAT ARE WE LOOKING FOR?" Actually that's under Requirements. The "What You'll Do" section we captured. The "WHAT ARE WE LOOKING FOR?" is part of Requirements. So we keep responsibilities as above. Now Benefits:

  Benefits

  • Retirement Savings Made Easy: Enjoy a 403(b) retirement plan with up to 4% employer matching and 100% immediate vesting—start building your future from day one!
  • Comprehensive Healthcare Options: Choose from two Anthem Blue Cross PPO plans for medical, plus dental and vision coverage for you and your family.
  • Employer-Funded HRA: Our Health Reimbursement Arrangement helps cover out-of-pocket medical costs, giving you peace of mind.
  • Flexible Spending Accounts: Take advantage of two FSA options: Health Care FSA and Dependent Care FSA, tailored to suit your needs.
  • Security for the Unexpected: We provide company-paid basic Life and AD&D Insurance, with options to enhance coverage.
  • Enhanced Protection: Explore additional benefits like Hospital Indemnity, Critical Illness, and Accident Insurance, plus ID Theft Protection and Pet Insurance.
  • Time to Recharge: Enjoy accrued paid time off, paid holidays, and Employee Assistance Plan (EAP) access, which includes counseling, financial, and legal services, along with a vast library of online resources.
  • Invest in Yourself: Benefit from our Tuition Reimbursement Program for ongoing education and growth, plus CME/CEU and license reimbursements for eligible roles.
  Pay:

  Pay

  Compensation - Dependent Upon Experience $25.00 - $28.00/hr

  Requirements: We'll combine Education and Experience, Knowledge, Essential Skills/Abilities, Additional Requirements. We need to preserve all details. Let's extract: Education and Experience: - Associate's Degree or Equivalent - Or a High School Diploma with Minimum three(3) years of experience in medical eligibility or front office clinic experience or coding and billing - Experience in Community outreach - Knowledge of Health Information Portability and Accountability Act (HIPAA) - Knowledge of Local Health Plans/Programs - Knowledge of Payer portals such as DHCS, Availity, Health Net, TriZetto - Knowledge of DHA programs. Essential Skills/Abilities: - Computer and technology skills - EPIC OCHIN preferred - Proficient with Microsoft Office and Google Workspace (Sheets, Docs, Email, Calendar, G-drive) - Proficiency in Dari/Farsi is required - Ability to maintain a high level of accuracy in preparing and entering information - Analytical and problem-solving skills - Ability to manage multiple projects and deadlines - Self-starter and team player - Enthusiastic, with a high degree of initiative - Detail oriented. Additional Requirements: - Must have a current and valid California driver’s license and the ability to provide proof of personal auto insurance on the vehicle driven during working hours. - If selected for an employment opportunity with Elica Health Centers, external hires must provide proof of immunizations (Hepatitis B, MMR, Varicella & Tetanus), tuberculosis clearance, and proof of COVID-19 vaccination status* prior to their scheduled start date. - Please be advised that this position is subject to criminal background investigation and drug screen. Also there is "WHAT ARE WE LOOKING FOR?" bullet list earlier (the Successful Candidate Will Be Willing And Able To ...). That seems like duties/responsibilities but appears under Requirements heading. Actually it's a list of duties: tracks and guides patient, contacts patients to assist in changing providers, contacts patients to assist in changing insurance groups, works with eligibility assistance referrals, assists patients in finding appropriate programs, evaluates documentation packets, works with Resource Center visitors, demonstrates cultural competency, keeps accurate records, attends trainings, attends meetings, meets attendance requirements, participated in community outreach activities, other duties as assigned. These are responsibilities as well. Should we include them under Responsibilities? The "What You'll Do" section earlier gave some responsibilities. The "WHAT ARE WE LOOKING FOR?" list is more detailed duties. To preserve all substantive info, we should include them. Could merge into Responsibilities section. Let's combine both lists under Responsibilities. Thus Responsibilities will have two sets: from "What You'll Do" and from "WHAT ARE WE LOOKING FOR?" We'll just list all items. Let's compile Responsibilities items: From What You'll Do: - Works with Elica patients and prospective patients who want to use Sliding Fee Discount Program, CPE, EWC or insurance to visit Elica. - Understands precisely how to verify patient coverage so that Elica can bill properly for Medical, Dental, Behavioral Health. - Has knowledge of Medi-Cal eligibility requirements, navigating BenefitsCal, Healthcare Option, DHA and other local programs and is able to educate patients and prospective patients and assist them in their application and renewal process. - Is a part of the Resource Center, but works in close contact with the Eligibility Team. - Attends all meetings that apply to the eligibility processes to know all news and updates in their field to give feedback when working with patients. - Helps with projects when the Eligibility Team needs to contact patients, call patients, schedule in-person appointments to sign forms or other tasks. From WHAT ARE WE LOOKING FOR? (Successful Candidate Will Be Willing And Able To): - Tracks and guides the patient until they are assigned to Elica or until the external program referral loop is closed. - Contacts patients to assist in changing providers (at the patient's request, front-desk request, or eligibility team request). - Contacts patients to assist in changing insurance groups and insurance statuses (at the patient's or PCP request via EPIC). - Works with eligibility assistance referrals from internal departments. - Assists patients in finding appropriate programs: assist patients in the completion of appropriate applications, portal registration, such as but not limited to those necessary to Medi-Cal application and other local programs; evaluates patient's documentation packets for program(s) applications readiness. - Works with Resource Center visitors who are interested in being an Elica patient but do not have insurance or are assigned to another clinic but are interested in changing. - Demonstrates cultural competency and adheres to non discriminatory practices by providing services in the patient’s language of preference either by interpreting or using third party interpretation services. - Keeps accurate records, including daily logs and monthly success stories. - Attends all job related trainings. - Attends team and department meetings. - Meets attendance requirements. - Participated in community outreach activities. - Other duties as assigned. We'll combine. Now Requirements section: We'll list Education and Experience, Knowledge, Essential Skills/Abilities, Additional Requirements as bullet items. Let's craft Requirements ul with items: - Associate's Degree or Equivalent - Or a High School Diploma with Minimum three(3) years of experience in medical eligibility or front office clinic experience or coding and billing - Experience in Community outreach - Knowledge of Health Information Portability and Accountability Act (HIPAA) - Knowledge of Local Health Plans/Programs - Knowledge of Payer portals such as DHCS, Availity, Health Net, TriZetto - Knowledge of DHA programs - Computer and technology skills - EPIC OCHIN preferred - Proficient with Microsoft Office and Google Workspace (Sheets, Docs, Email, Calendar, G-drive) - Proficiency in Dari/Farsi is required - Ability to maintain a high level of accuracy in preparing and entering information - Analytical and problem-solving skills - Ability to manage multiple projects and deadlines - Self-starter and team player - Enthusiastic, with a high degree of initiative - Detail oriented - Must have a current and valid California driver’s license and the ability to provide proof of personal auto insurance on the vehicle driven during working hours - If selected for an employment opportunity with Elica Health Centers, external hires must provide proof of immunizations (Hepatitis B, MMR, Varicella & Tetanus), tuberculosis clearance, and proof of COVID-19 vaccination status* prior to their scheduled start date - This position is subject to criminal background investigation and drug screen We could split knowledge items separate but okay. Schedule:

  Schedule