Financial Counselor
Shorewood Behavioral Health · Madison, WI · 1 mo ago
FinanceFull-time
About the role
Responsible for accurate, timely and complete documentation regarding insurance verification, billing and collections.
Responsibilities
- Audit admission packets and verify benefits along with all patient demographic information in the patient accounting system
- Provide financial counseling to patients and/or guarantors and collect any out-of-pocket costs (deductibles, copays, exhausted days, etc.)
- Inform patients and/or guarantors regarding their benefits and financial obligations
- Complete financial disclosure paperwork for patients that request assistance, including verifying income and expenses
- Complete adjustment forms for any charity or administrative adjustments for approval
- Complete promissory notes for patients that request payment arrangements
- Update daily the upfront collection log, charity log, and admin adjustment log; review with BOD on a weekly basis
- Gather and interpret data from system, understand appropriate course of action, and initiate time-sensitive and strategic steps resulting in payment
- Perform other functions and tasks as assigned
Qualifications
- High school diploma or equivalent required
- Three or more years' experience in related field required
- Extensive knowledge and understanding of Commercial Insurance and Medicare/Medicaid required
Benefits
- Competitive compensation with industry leading annual performance-based bonus opportunity
- Comprehensive medical, dental, and vision insurance
- 401(k) with company match
- Generous paid time off for vacation, sick days, and holidays
- Professional development & leadership training
Schedule
On site Full time Monday - Friday