Financial Counselor
Schedule
Monday - Friday; 8am to 4:30pm.
Job Summary and Qualifications
As a Financial Counselor, you will be responsible for reviewing the Financial Clearance Worklist daily and visiting in-house patients; collecting estimated patient liability amounts; explaining all financial information, responsibilities and working closely with outside agencies to ensure patient’s financial coverage.
What you will do in this role
- Follow AIDET guidelines in all interactions with the patient
- Demonstrates excellent customer service
- In conjunction with the Medicaid Eligibility Staff visit all uninsured patients in-house
- Provide estimates to patients and/or physicians as requested
- Generate insurance verification and precertification reports daily and follow up with case management and insurance verification departments as appropriate
- Utilizes eligibility systems, on-line websites or phone calls to determine insurance benefits and precertification requirements
- Aid patients with payment arrangements and in co-ordination with the Medicaid Eligibility Staff assists patient with financial applications
- Contact patient employer, if necessary, for verification of employment, premium status, babies being added to policies
- Escalates any concerns as needed to Patient Access Manager/Supervisor
- Enter pertinent insurance information into the HIS system (i.e. Meditech)
- Maintain professional image and implement excellent customer service to customers
- Complete financial analysis and collect estimated patient liabilities
- Follow up with patients for necessary signatures if they were incomplete at time of hospitalization
Qualifications
- High school diploma or GED preferred
- 1 year of related experience required
- Proficiency in Microsoft Office applications
Benefits
Medical City Lewisville, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
- Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
- Wellbeing support, including free counseling and referral services
- Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
- Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
- Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
Additional Information
Parallon provides full-service revenue cycle management, or total patient account resolution, for HCA Healthcare. Our services include scheduling, registration, insurance verification, hospital billing, revenue integrity, collections, payment compliance, credentialing, health information management, customer service, payroll and physician billing. We also provide full-service revenue cycle management as well as targeted solutions, such as Medicaid Eligibility, for external clients across the country.
HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.
If you find this opportunity compelling, we encourage you to apply for our Financial Counselor opening. We promptly review all applications. Highly qualified candidates will be directly contacted by a member of our team. We are interviewing - apply today!
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.