Financial Counselor
About the role
We are seeking a dedicated Financial Counselor to join our team, providing essential support in managing financial obligations for self-pay patients and those with outstanding balances after insurance. In this role, you will serve as a vital liaison, estimating financial liabilities, collecting payments, and facilitating pre-registration for specific patient populations. You will work closely with patients to identify and secure appropriate financial assistance while conducting thorough audits of guarantor accounts to resolve billing issues. Your expertise will be crucial in ensuring a seamless financial experience for our patients.
Responsibilities
- Manage financial obligations for self-pay patients and patients with outstanding balances after insurance
- Estimate financial liabilities and collect payments
- Facilitate pre-registration for specific patient populations
- Identify and secure appropriate financial assistance for patients
- Conduct thorough audits of guarantor accounts to resolve billing issues
- Serve as a vital liaison between patients, insurance, and the organization
Requirements
- High school diploma or equivalent
- 1 year work experience, preferably in a medical facility, insurance company, or office setting
- Strong communication skills
- Strong computer skills
- Strong organization skills
Benefits
- 401(k) with matching
- Paid time off
- Competitive health insurance
- Wellness programs for you and your family
- Tuition reimbursement
- Career growth opportunities and access to Emplify Health’s Career Development Center
Pay
Starting wage $19.05/hour + more for experience.
Schedule
Full-time: 40 hours/week, Monday–Friday, 7:30 am–4:30 pm. Location: La Crosse, WI. Fully on-site position.