FINANCIAL COUNSELOR
for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections if posting has real specific content. No job title heading. No metadata like Job ID. Remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning, duplicated lines, application instructions.
We have content: The posting includes description of Forest View Hospital, then "Position Summary The Financial Counselor is responsible for reviewing insurance eligibility..." Actually the job title appears mismatched: Recruiter position but then Financial Counselor description. We'll keep substantive duties.
We need sections: Responsibilities (list duties). Requirements (maybe bullet list). Qualifications (maybe bullet list). Benefits (list). Skills maybe not explicit; we can omit if not present. Pay and Schedule not present, so omit.
We must preserve all substantive info, not invent.
Let's parse:
- About the hospital: description: "Forest View Hospital, located just seven miles southeast of downtown Grand Rapids, Michigan, is a private 108 bed psychiatric facility that serves children, adolescents and adults. We are licensed by the State of Michigan, fully accredited by The Joint Commission and we bring more than 45 years of experience to the evaluation, diagnosis and treatment of a wide range of behavioral health problems."
- Position Summary: "The Financial Counselor is responsible for reviewing insurance eligibility, benefits and authorization with patients, explaining their insurance coverage and collecting any remaining patient balance due."
- Job Duties/Responsibilities: list items:
1. Reviews admissions within 24 hours to authenticate the accuracy of all (primary and secondary) insurance verification and benefits, demographics and intake scans, creates a new fact sheet for any corrections or changes
2. Accurately codes and enters the verification of all insurance benefits, approvals, and payments in the MS4 patient record.
3. Identifies all potential uncompensated cases and notifies the Business Office Manager in a timely manner.
4. Determines all applicable patient co-pays, deductibles and plan limitations, including calendar year and lifetime limitations, and conducts a financial interview to arrange for payment.
5. Accurately utilizes the accepted Length of Stay (LOS) formula to determine appropriate collection activity.
6. Assists self-pay patients with enrollment in Medicaid services, or determines other insurance benefit eligibility and enrollment.
7. Reports all safety concerns upon discovery to a supervisor, Loss Control Coordinator, Maintenance and/or Environment of Care (EOC) Committee member.
8. Abides by the Hospital’s Safety policies. If injured, complete Employee Accident Report and submit it to the Loss Control Coordinator by the end of the shift worked, and no later than 24 hours after the injury occurred and abides by the Return to Work/Light Duty Program guidelines. If it is a work-related injury and it results in a back injury, completes Back Injury Prevention Training with the Staff Development Coordinator.
9. Meets all annual competency requirements as assigned per department standards.
10. Performs other duties as assigned/required.
- Benefit Highlights: list:
- Excellent Medical, Dental, Vision and Prescription Drug Plans
- 401(K) with company match and discounted stock plan
- Generous Paid Time Off (PTO)
- Basic Life Insurance of 1x your salary
- Short-Term Disability (STD) and Long-Term Disability (LTD)
- Student Loan Reimbursement Program (Up to $200 per month)
- Tuition Reimbursement
- Loan Forgiveness Program
- Pet Insurance and much more
- About Universal Health Services: description of UHS. This is about the parent company; could be considered "About the role"? Not exactly. Might be considered "About the company". Not a required heading but we could include as a paragraph maybe under a generic "About the company" but not in allowed headings. Since only allowed headings are those listed, we might omit this section or incorporate into a paragraph under "About the role"? The instruction: "Use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." So we can use those headings. The "About Universal Health Services" could be considered "About the role"? Not really. Might be considered extraneous but it's substantive info about employer. Could we include as a paragraph under a heading like "About the role"? Probably not appropriate. However we could omit it because it's not under allowed headings; but we must preserve ALL substantive information. The instruction says "Preserve ALL substantive information; do NOT invent or summarize away detail." So we need to include that info somewhere. Since we cannot create new headings beyond the allowed list, we could put it under a heading like "About the role" (though it's about the company). Or we could add a
without heading? The instruction says use
for section headings; but we can have
paragraphs outside headings? It says use
for section headings, - for any list,
for prose. It doesn't forbid having prose outside headings. So we can include a
for the UHS description without a heading, or we could put it under a heading like "About the role" but that may be misleading. Better to just put it as a
after the responsibilities maybe.
We also have "Requirements Qualifications" line: "Requirements Qualifications Bachelor’s Degree and 1-3 years of related experience.The ability to effectively communicate to a variety of stakeholders including patients, family members, co-workers, and Department Supervisors.The ability to maintain confidentiality of sensitive and complex information.Strong knowledge of financial counseling, payment planning and collection techniques."
This seems to combine Requirements and Qualifications. We need to split into Requirements and Qualifications sections if possible. The text: "Requirements Qualifications Bachelor’s Degree and 1-3 years of related experience.The ability to effectively communicate to a variety of stakeholders including patients, family members, co-workers, and Department Supervisors.The ability to maintain confidentiality of sensitive and complex information.Strong knowledge of financial counseling, payment planning and collection techniques."
We can treat that as both requirements and qualifications. Could split: Requirements: Bachelor’s Degree and 1-3 years of related experience. Qualifications: ability to communicate, maintain confidentiality, strong knowledge of financial counseling, payment planning and collection techniques.
We'll create two sections: Requirements (
Requirements
) with - for each bullet. Qualifications (
Qualifications
) with list.
Skills: not explicitly listed; we could omit.
Benefits: we have list.
Pay and Schedule: not present, omit.
Now we need to remove boilerplate: EEO statement, scam warnings, etc. Also remove duplicated lines, navigation, cookie, legal. Also remove "Visit us online at: https://forestviewhospital.com/" maybe considered metadata but it's a URL; could be considered minor metadata; we can drop it or include as a short . The instruction: "do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short
or drop it." So we could drop the URL or put in a short p. Probably drop.
Also remove "Position Summary" line? It's substantive; we can keep as a
maybe under a heading? Could be part of Responsibilities summary. We'll keep as a
before responsibilities.
Now produce HTML fragment.
Structure:
About the role
maybe not needed; we have hospital description and position summary. Could put under About the role
with paragraphs.
But we also have UHS description; could be another under same heading or separate.
Let's decide:
About the role
Forest View Hospital, located just seven miles southeast of downtown Grand Rapids, Michigan, is a private 108 bed psychiatric facility that serves children, adolescents and adults. We are licensed by the State of Michigan, fully accredited by The Joint Commission and we bring more than 45 years of experience to the evaluation, diagnosis and treatment of a wide range of behavioral health problems.
The Financial Counselor is responsible for reviewing insurance eligibility, benefits and authorization with patients, explaining their insurance coverage and collecting any remaining patient balance due.
About Universal Health Services: One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $11.6 billion in 2020. In 2021, UHS was again recognized as one of the World’s Most Admired Companies by Fortune; in 2020, ranked #281 on the Fortune 500; and listed #330 in Forbes ranking of U.S.’ Largest Public Companies. Headquartered in King of Prussia, PA, UHS has 89,000 employees and through its subsidiaries operates 26 acute care hospitals, 334 behavioral health facilities, 39 outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located in 38 U.S. states, Washington, D.C., Puerto Rico and the United Kingdom.
Then Responsibilities:
Responsibilities
- Reviews admissions within 24 hours to authenticate the accuracy of all (primary and secondary) insurance verification and benefits, demographics and intake scans, creates a new fact sheet for any corrections or changes
- Accurately codes and enters the verification of all insurance benefits, approvals, and payments in the MS4 patient record.
- Identifies all potential uncompensated cases and notifies the Business Office Manager in a timely manner.
- Determines all applicable patient co-pays, deductibles and plan limitations, including calendar year and lifetime limitations, and conducts a financial interview to arrange for payment.
- Accurately utilizes the accepted Length of Stay (LOS) formula to determine appropriate collection activity.
- Assists self-pay patients with enrollment in Medicaid services, or determines other insurance benefit eligibility and enrollment.
- Reports all safety concerns upon discovery to a supervisor, Loss Control Coordinator, Maintenance and/or Environment of Care (EOC) Committee member.
- Abides by the Hospital’s Safety policies. If injured, complete Employee Accident Report and submit it to the Loss Control Coordinator by the end of the shift worked, and no later than 24 hours after the injury occurred and abides by the Return to Work/Light Duty Program guidelines. If it is a work-related injury and it results in a back injury, completes Back Injury Prevention Training with the Staff Development Coordinator.
- Meets all annual competency requirements as assigned per department standards.
- Performs other duties as assigned/required.
Requirements:
Requirements
- Bachelor’s Degree and 1-3 years of related experience.
Qualifications:
Qualifications
- The ability to effectively communicate to a variety of stakeholders including patients, family members, co-workers, and Department Supervisors.
- The ability to maintain confidentiality of sensitive and complex information.
- Strong knowledge of financial counseling, payment planning and collection techniques.
Benefits:
Benefits
- Excellent Medical, Dental, Vision and Prescription Drug Plans
- 401(K) with company match and discounted stock plan
- Generous Paid Time Off (PTO)
- Basic Life Insurance of 1x your salary
- Short-Term Disability (STD) and Long-Term Disability (LTD)
- Student Loan Reimbursement Program (Up to $200 per month)
for prose. It doesn't forbid having prose outside headings. So we can include a
for the UHS description without a heading, or we could put it under a heading like "About the role" but that may be misleading. Better to just put it as a
after the responsibilities maybe. We also have "Requirements Qualifications" line: "Requirements Qualifications Bachelor’s Degree and 1-3 years of related experience.The ability to effectively communicate to a variety of stakeholders including patients, family members, co-workers, and Department Supervisors.The ability to maintain confidentiality of sensitive and complex information.Strong knowledge of financial counseling, payment planning and collection techniques." This seems to combine Requirements and Qualifications. We need to split into Requirements and Qualifications sections if possible. The text: "Requirements Qualifications Bachelor’s Degree and 1-3 years of related experience.The ability to effectively communicate to a variety of stakeholders including patients, family members, co-workers, and Department Supervisors.The ability to maintain confidentiality of sensitive and complex information.Strong knowledge of financial counseling, payment planning and collection techniques." We can treat that as both requirements and qualifications. Could split: Requirements: Bachelor’s Degree and 1-3 years of related experience. Qualifications: ability to communicate, maintain confidentiality, strong knowledge of financial counseling, payment planning and collection techniques. We'll create two sections: Requirements (
Requirements
) with- for each bullet. Qualifications (
Qualifications
) with list. Skills: not explicitly listed; we could omit. Benefits: we have list. Pay and Schedule: not present, omit. Now we need to remove boilerplate: EEO statement, scam warnings, etc. Also remove duplicated lines, navigation, cookie, legal. Also remove "Visit us online at: https://forestviewhospital.com/" maybe considered metadata but it's a URL; could be considered minor metadata; we can drop it or include as a short. The instruction: "do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short
or drop it." So we could drop the URL or put in a short p. Probably drop. Also remove "Position Summary" line? It's substantive; we can keep as a
maybe under a heading? Could be part of Responsibilities summary. We'll keep as a
before responsibilities. Now produce HTML fragment. Structure:
About the role
maybe not needed; we have hospital description and position summary. Could put underAbout the role
with paragraphs. But we also have UHS description; could be anotherunder same heading or separate. Let's decide:
About the role
Forest View Hospital, located just seven miles southeast of downtown Grand Rapids, Michigan, is a private 108 bed psychiatric facility that serves children, adolescents and adults. We are licensed by the State of Michigan, fully accredited by The Joint Commission and we bring more than 45 years of experience to the evaluation, diagnosis and treatment of a wide range of behavioral health problems.
The Financial Counselor is responsible for reviewing insurance eligibility, benefits and authorization with patients, explaining their insurance coverage and collecting any remaining patient balance due.
About Universal Health Services: One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $11.6 billion in 2020. In 2021, UHS was again recognized as one of the World’s Most Admired Companies by Fortune; in 2020, ranked #281 on the Fortune 500; and listed #330 in Forbes ranking of U.S.’ Largest Public Companies. Headquartered in King of Prussia, PA, UHS has 89,000 employees and through its subsidiaries operates 26 acute care hospitals, 334 behavioral health facilities, 39 outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located in 38 U.S. states, Washington, D.C., Puerto Rico and the United Kingdom.
Then Responsibilities:Responsibilities
- Reviews admissions within 24 hours to authenticate the accuracy of all (primary and secondary) insurance verification and benefits, demographics and intake scans, creates a new fact sheet for any corrections or changes
- Accurately codes and enters the verification of all insurance benefits, approvals, and payments in the MS4 patient record.
- Identifies all potential uncompensated cases and notifies the Business Office Manager in a timely manner.
- Determines all applicable patient co-pays, deductibles and plan limitations, including calendar year and lifetime limitations, and conducts a financial interview to arrange for payment.
- Accurately utilizes the accepted Length of Stay (LOS) formula to determine appropriate collection activity.
- Assists self-pay patients with enrollment in Medicaid services, or determines other insurance benefit eligibility and enrollment.
- Reports all safety concerns upon discovery to a supervisor, Loss Control Coordinator, Maintenance and/or Environment of Care (EOC) Committee member.
- Abides by the Hospital’s Safety policies. If injured, complete Employee Accident Report and submit it to the Loss Control Coordinator by the end of the shift worked, and no later than 24 hours after the injury occurred and abides by the Return to Work/Light Duty Program guidelines. If it is a work-related injury and it results in a back injury, completes Back Injury Prevention Training with the Staff Development Coordinator.
- Meets all annual competency requirements as assigned per department standards.
- Performs other duties as assigned/required.
Requirements
- Bachelor’s Degree and 1-3 years of related experience.
Qualifications
- The ability to effectively communicate to a variety of stakeholders including patients, family members, co-workers, and Department Supervisors.
- The ability to maintain confidentiality of sensitive and complex information.
- Strong knowledge of financial counseling, payment planning and collection techniques.
Benefits
- Excellent Medical, Dental, Vision and Prescription Drug Plans
- 401(K) with company match and discounted stock plan
- Generous Paid Time Off (PTO)
- Basic Life Insurance of 1x your salary
- Short-Term Disability (STD) and Long-Term Disability (LTD)
- Student Loan Reimbursement Program (Up to $200 per month)