Financial Counselor

About the role

Crestwyn Behavioral Health is seeking a Full Time Financial Counselor. Responsible for accurate, timely and complete documentation regarding insurance verification, billing and collections.

Responsibilities

• Auditing admission packets and verification of benefits along with all patient demographic information in the patient accounting system.
• Financial counseling of patients and/or guarantors and collecting any out of pocket (deductibles, copays, exhausted days, etc).
• Providing information to the patient and/or guarantors regarding their benefits and financial obligations.
• Completing financial disclosure paperwork for patients that request assistance including verifying income and expenses.
• Completing adjustment forms for any charity or administrative adjustments for approval.
• Completing promissory notes for patients that request payment arrangements.
• Updating daily the upfront collection log, charity log, and admin adjustment log; reviewing with BOD on a weekly basis.
• Gathering and interpreting data from system and understanding appropriate course of action to take and initiating time-sensitive and strategic steps resulting in payment.
• Performing other functions and tasks as assigned.

Requirements

• High school diploma or equivalent required.
• Three or more years' experience in related field required.
• Extensive knowledge and understanding of Commercial Insurance and Medicare/Medicaid required.

Benefits

• Medical, Dental and Vision insurance
• Life insurance
• Short Term and Long Disability
• 401(k) retirement savings plan with company match
• FSA and HSA
• Employee Assistance Program
• Tuition Reimbursement Program
• Growth Opportunities
• Paid time off