Financial Counselor

Responsibilities

This position is responsible for greeting, collecting and processing all non-scheduled patients to gather the necessary demographic information required in accordance with all regulations and hospital policies to provide care for the patients, procure reimbursement verification from third parties and maintain records appropriately.

• Complete understanding of Insurance processing requirements i.e.; (verification, authorization, terms, requirements and regulations).
• Demonstrates a good understanding of all current ARMC policies pertaining to the collection process for scheduled/ walk-in patients.
• Provide transparency to the patients and or physician’s office regarding (Directions, Prep, Financial Clearance, Scheduling and Collections).
• Demonstrates a good understanding of the charity policy is capable of screening all patients for possible assistance.

Requirements

• High School Diploma required, associate degree or college coursework preferred.
• Minimum of two (2) years’ experience in a health care facility or equivalent position with strong collection background.
• Medical Terminology (Basic), excellent phone etiquette, good mathematical skills, detail oriented, good knowledge of insurance processing requirements (auth, verification terms and regulations). Ability to explain detailed information to all age groups through oral and written communication is a must.

About the Role

Aiken Regional Medical Centers, located in Aiken, South Carolina, is a 273-bed acute care facility providing top quality and safe healthcare to the residents of Aiken and surrounding communities since 1917. Aiken Regional Medical Centers has been ranked a top hospital in South Carolina by the American Heart Association for its treatment of heart attack, heart failure and Stroke, and most recently, coronary artery disease. Additionally, Aiken Regional provides comprehensive healthcare services such as behavioral health (Aurora Pavilion Behavioral Health), emergency medical care (main hospital and ER at Sweetwater), orthopedic surgeries, maternity, rehabilitation services(Hitchcock Rehabilitation Services), imaging, and wound care. Visit us online at: https://www.aikenregional.com