Financial Counselor / Admitting / PT Days

About the Role

Northwest Texas Healthcare System is a 495-bed system serving the city of Amarillo and the surrounding region. We offer the ideal combination of traditional values and the most advanced technologies in healthcare, plus the conveniences of big city living in a friendly, smaller-town atmosphere. From the beauty of Palo Duro Canyon and great recreational facilities to our quality educational system, Amarillo is a great place to live and work.

A hospital is only as good as its employees. We're looking for professionals who are dedicated and passionate about their work, can add to our culture of exemplary patient care and personal excellence, and share our vision and values.

Responsibilities

• Utilizes appropriate skills in accepting responsibilities of assignments while exhibiting teamwork techniques and effective communications which contribute to the overall operation of the department.
• Understands, participates in, and contributes to quality improvement processes for the Department and Institution.
• Applies appropriate policies and procedures to assess and communicate patient needs from pre-admission through dismissal, including obtaining demographic and financial information, explaining and collecting payment obligations, and completing applications for financial assistance.
• Cross-trains to other job duties as deemed appropriate by Supervisor/Director.
• Accepts additional duties as assigned.
• Assumes responsibility for the position’s impact on the departmental budget as it relates to the overall functioning of the organization.

Qualifications

• High School diploma or GED.
• Minimum one year of job-related experience recommended.
• Intense customer/people interaction experience preferred.
• Moderate to intense concentration and attention to detail recommended.
• Typing skills and computer experience desirable.

Physical and Sensory Requirements

• Ability to read, write, and converse in English.
• Ability to communicate with staff, physicians, support agencies, patients, families, vendors, and others.
• Ability to remain calm and composed under stress.
• Grasping, fine hand coordination, pushing and pulling, prolonged standing and/or sitting.
• Ability to tolerate low noise levels for prolonged periods.
• Ability to function when exposed to hazardous chemicals and/or biological materials.
• Ability to respond to pages, telephones, and other auditory stimulation.
• Quantitative/mathematical ability (addition, subtraction, multiplication, division).
• Ability to evaluate and interpret information and make independent decisions.

Benefits

• Retention Bonus Program (if offered).
• Loan Forgiveness Program (if offered).
• Challenging and rewarding work environment.
• Competitive compensation and generous paid time off.
• Excellent medical, dental, vision, and prescription drug plans.
• 401(K) with company match and discounted stock plan.
• SoFi Student Loan Refinancing Program.
• Career development opportunities within UHS and its 300+ subsidiaries.

More information is available on our Benefits Guest Website.

About the Employer

One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500® corporation, annual revenues during 2025 were $17.4 billion. In 2026, UHS was again recognized as one of Fortune World’s Most Admired Companies™ and in 2025, was listed in Forbes ranking of America’s Largest Public Companies.

Headquartered in King of Prussia, PA, UHS has approximately 101,500 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities, ambulatory care access points, an insurance offering, a physician network, and various related services located in 40 U.S. states, Washington, D.C., Puerto Rico, and the United Kingdom. For additional information, visit www.uhs.com.