Financial Coordinator at Knoxville Oral Surgery

Description

Knoxville Oral Surgery is seeking a skilled and passionate Financial Coordinator to join their well-established team. This is an incredible opportunity to grow your career in a thriving, patient-centered practice.

Experience

• Discuss financial options with patients, including orthodontic treatment costs, payment plans, insurance coverage, and financing solutions
• Insurance Verification & Claims: Verify dental insurance benefits, accurately submit insurance claims, track claim status, and follow up on outstanding or denied claims
• Patient Billing & Collections: Manage patient billing processes, apply payments, monitor account balances, and communicate with patients to resolve billing concerns and collect outstanding balances
• Customer Service: Provide clear, compassionate financial guidance to patients and families, helping them understand their treatment costs and financial responsibilities
• Documentation & Record Keeping: Maintain up-to-date and accurate financial records, agreements, and insurance documentation within the practice management software

Qualifications

• Previous experience in dental or healthcare financial coordination, billing, or insurance (2+ years preferred)
• Strong knowledge of dental insurance policies, ADA codes, and claims submission processes
• Proficiency with dental practice management software (e.g., Dentrix, Eaglesoft, Open Dental)
• Excellent communication skills with the ability to explain financial concepts clearly and empathetically
• Strong attention to detail, organizational skills, and the ability to manage multiple tasks simultaneously
• Capable of working independently and as part of a collaborative team in a fast-paced environment
• Understanding of HIPAA regulations, ethical billing practices, and patient confidentiality standards

Comprehensive Benefits Package

• Medical, Dental, Vision, and 401(k)
• Paid holidays
• Paid time off

Schedule

The schedule for this position is not specified.

Pay

The salary range for this position is $20.00-23.00 per hour.