Financial Center Manager Associate- Greenville, SC

About the role

This Financial Center Manager Associate (FCMA) position is a comprehensive, customized on-boarding and education program that includes rotations in Operations, Sales & Service, Lending, Small Business, Preferred, and Sales & Operations Management. The role prepares successful candidates for a Financial Center Manager position after program completion.

Responsibilities

• Complete the FCMA roadmap and all onboarding activities, including Consultative Selling Skills Certification.
• Deepen Consumer and Small Business customer relationships by providing a memorable customer experience.
• Gain and maintain working knowledge of Fifth Third's products, services, processes, and internal resources to guide and lead the team.
• Master the consultative sales process to proactively identify customer financial needs and recommend appropriate solutions.
• Develop an integrated book of business strategy ensuring all customers have a Financial Needs Assessment (FNA) and are assigned to the best banker for ongoing support.
• Source, develop, coach, and lead a team that reinforces Fifth Third’s Core Values and business strategies.
• Cultivate a One Bank culture that proactively collaborates with business partners.
• Participate in community-benefit activities.
• Adhere to the Bancorp Code of Business Conduct and Ethics and other related policies and procedures.
• Assist in providing employees with timely, candid, and constructive feedback; develop employees to their full potential and provide growth opportunities.
• Additional duties as assigned.

Requirements

• College degree or two (2) or more years of leadership experience in a sales environment.
• Ability to professionally represent Fifth Third Bank in verbal and written communication.
• Capable of analyzing credit and financial information.
• Ability to successfully execute and coach sales activities.
• Exhibits business acumen and demonstrated ability in making sound decisions.
• S.A.F.E. Act registration through the Nationwide Mortgage Licensing System (NMLS) at the time of employment.

Working Conditions

• Normal office environment.
• Extended viewing of computer screens.
• Periodic travel within the Bancorp footprint to attend meetings and/or training.

Benefits

Fifth Third offers comprehensive benefits and differentiated compensation, including:

• Base salary reflective of the range for this pay grade across the U.S., varying by role, skillset, experience, education, and geographic location.
• Extensive benefits programs supporting physical, financial, emotional, and social well-being for employees and their families.

Learn more about benefits on the 53.com Careers page.

Location: Greenville, South Carolina 29609