Financial Center Manager Associate- Goose Creek

About the Role

This Financial Center Manager Associate (FCMA) position is a comprehensive, customized on-boarding and education program that includes rotations in Operations, Sales & Service, Lending, Small Business, Preferred, and Sales & Operations Management. The role prepares successful candidates for a Financial Center Manager position after completing the training program.

Responsibilities

• Complete the FCMA roadmap and all onboarding activities, including Consultative Selling Skills Certification.
• Deepen Consumer and Small Business customer relationships by providing a memorable customer experience.
• Maintain working knowledge of Fifth Third's products, services, processes, and internal resources to guide and lead the team.
• Master the consultative sales process to identify and address the financial needs of current or prospective customers.
• Develop an integrated book of business strategy, ensuring all customers receive a Financial Needs Assessment (FNA) and are assigned to the best banker for ongoing support.
• Source, develop, coach, and lead a team that reinforces Fifth Third’s Core Values and business strategies.
• Cultivate a One Bank culture that encourages collaboration with business partners.
• Participate in community-benefiting activities.
• Adhere to the Bancorp Code of Business Conduct and Ethics, modeling expected ethical behavior.
• Assist in providing employees with timely, candid, and constructive feedback to support their development and career growth.
• Perform additional duties as assigned.

Requirements

• College degree or two (2) or more years of leadership experience in a sales environment.
• Ability to professionally represent Fifth Third Bank in verbal and written communication.
• Capability to analyze credit and financial information.
• Demonstrated ability to execute and coach sales activities.
• Exhibits business acumen and sound decision-making skills.
• Requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS).

Working Conditions

• Normal office environment.
• Extended viewing of computer screens.
• Periodic travel within the Bancorp footprint for meetings and/or training.

Benefits

Fifth Third offers comprehensive Total Rewards, including:

• Differentiated compensation (base salary reflective of the role’s pay grade, with variations based on skillset, experience, education, and location).
• Extensive benefits programs supporting physical, financial, emotional, and social well-being for employees and their families.

Learn more about benefits on the 53.com Careers page.

Location: Savannah, Georgia 31405