Financial Aid Systems & Operations Analyst

About the role

The University of Scranton is committed to providing an educational, residential, and working environment that is free from harassment and discrimination. This position serves as a key functional and technical resource supporting the administration, configuration, and ongoing optimization of financial aid systems.

Responsibilities

• Administer and coordinate the Banner Financial Aid module, including system configuration, implementation, testing, documentation, and training
• Coordinate annual aid-year setup processes, including roll procedures, parameter updates, table configuration, and system validation for regulatory compliance
• Manage financial aid system operations, including electronic data loads, file transmissions, and data exchanges with the U.S. Department of Education, state agencies, and other external partners
• Configure, test, run, and support automated and manual financial aid packaging processes within Banner, ensuring awarding methodologies align with institutional policy, federal regulations, and enrollment management objectives
• Serve as the primary functional subject matter expert for Banner Financial Aid and related ERP platforms, supporting system functionality, optimization, and compliance
• Maintain knowledge and proficiency with technological skills required for performance of general and program specific duties used for the administration of financial aid
• Maintain knowledge and proficiency of federal, state and institutional aid programs, including compliance and regulations through participation in training seminars, webinars and attendance at conferences
• Support internal audits, program reviews, reconciliations, and compliance monitoring activities
• Develop, maintain, and distribute operational, management, and compliance reports using Banner, Argos, and related reporting tools
• Develop and maintain system documentation, procedural guides, and updates to the Financial Aid Policy and Procedure Manual

Requirements

• Minimum of three (3) years of relevant experience
• Experience with Ellucian Banner or comparable higher education ERP
• Demonstrated experience with system configuration, troubleshooting, and process automation

Qualifications

• Master’s degree preferred
• Proficient user of MS Office (Word, Excel, Power Point)
• Knowledge and ability with large data base systems, e.g. Banner Sevis
• Excellent organizational skills
• Maintain highest levels of accuracy and attention to detail
• Excellent verbal and written communications skills
• The ability to multi-task in a fast paced environment
• The ability to uphold human dignity and respect by recognizing each person’s worth, valuing diverse perspectives, and treating others with kindness, fairness, and empathy
• Must be able to respect, support and contribute to the University’s Catholic and Jesuit mission

Skills

• Strong understanding of federal, state and institutional financial aid regulations and processes
• Experience with data reporting tools (e.g., Argos, SQL, or equivalent reporting platforms)

Benefits

Not specified

Pay

Not specified

Schedule

Monday through Friday, 8:30 a.m. to 4:30 p.m.

Additional Information

To apply, visit https://universityofscrantonjobs.com/postings/8830