Financial Aid Specialist II

We need to output HTML fragment with sections: About the role? Actually the posting includes "About CT State" description, but we should not repeat job title as heading. We need sections for headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Use

for each section heading only if there is real specific content. We must preserve all substantive information, remove boilerplate (cookie/navigation/legal/EEO etc). Also remove duplicated lines. We need to include sections only when posting has real specific content. Let's extract content: - About CT State: description of college. That's about the organization, not necessarily "About the role". Could be considered "About the role"? The instruction: use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can have "About the role" heading summarizing position summary. The posting includes "Position Summary". That is appropriate for About the role. - Responsibilities: list of essential duties and responsibilities. Many bullet points. - Requirements: Minimum Qualifications. - Qualifications: Preferred Qualifications? Could be under Qualifications or Skills. We'll treat "Qualifications" heading for minimum qualifications, and maybe "Preferred Qualifications" as part of Qualifications? But we can also have separate "Preferred Qualifications" but not in list of allowed headings. The allowed headings list includes Qualifications (maybe cover both). We'll put minimum qualifications under Qualifications, and preferred qualifications maybe under Skills? Or we could add a separate "Preferred Qualifications" but instruction says use those headings; we can still add other headings? It says use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It doesn't forbid other headings, but suggests using those. Safer to stick to those. Thus we can have: - About the role (position summary) - Responsibilities (essential duties) - Requirements (maybe combine Minimum Qualifications and Required Knowledge, Skills, and Abilities) - Qualifications (maybe Preferred Qualifications) - Skills (maybe Required Knowledge, Skills, and Abilities) - Benefits (Salary and Benefits) - Pay (Salary) - Schedule (Hours, Work Modality, etc.) We must not create sections with filler like "not specified". We have actual content for each. Let's extract specifics: About the role (Position Summary): "The Financial Aid Specialist II assists in the operation of the financial aid programs at the college, while providing guidance to students. The incumbent assists in the management of federal, state, and institutional funding sources, as well as the accurate processing of all financial aid application and student loan materials within a highly automated environment. The Financial Aid Specialist II provides student service in person and utilizing other communication channels to assist with the financial aid process for students and families. A major function of this position is leading collaborative efforts for attracting and retaining students. This position is located on ground at a campus location." Responsibilities (Essential Duties And Responsibilities): List each bullet. We'll need to convert to

• . Many sentences. We'll keep them as list items. We need to ensure we preserve all substantive information. We'll list each duty as separate
• . Might be many; okay. Requirements: Minimum Qualifications: "Bachelor’s degree in an appropriately related field together with two (2) or more years of related experience in financial aid in higher education or related field; or a combination of education, training and experience which would lead to the competencies required for successful performance of the position’s essential duties." Also maybe "Required Knowledge, Skills, and Abilities:" list. That could go under Skills or Requirements. We'll split: Requirements = Minimum Qualifications. Skills = Required Knowledge, Skills, and Abilities. Qualifications: Preferred Qualifications: list items. Benefits: "CT State offers a comprehensive benefits package, including: Generous leave policiesMultiple retirement plan optionsComprehensive health insurance choicesSupplemental benefits for retirement and family protectionTuition reimbursement (if applicable)". Also note "Salary $72,097 approximate annual". That's Pay. Pay: Salary $72,097 approximate annual. Schedule: "Standard Hours: Full-time, 35 hours per week", "Work Location: CT State Three Rivers (574 New London Turnpike, Norwich, CT 06360)", "Work Modality: On-site; Position is not remote", "Anticipated Start Date: December 2026", "Posted: September 16, 2026", "Closing Date: Open until filled, with priority consideration given to applicants who submit materials by October 14, 2026", "Level: Community College Professional 17, 12-month, tenure track position", "Employment Type: Standard". Also maybe "May involve occasional evening or weekend work". That's schedule-related. We should not include metadata like Posted, Closing Date? The instruction: do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short

  or drop it. So we can include a short paragraph with metadata like Posted date, Closing date, etc. But we should not create headings for them. We can include them in a

  under maybe About the role or separate? Probably we can include a short paragraph after the heading for metadata. We must remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning, duplicated lines, application instructions. So we need to strip out the "Application Instructions", "Important Notes", "Selection Process", "Background Screening", "Equity Statement", "Continuing Notice of Nondiscrimination", "CSCC IS AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER.", "Powered by JazzHR qe2sd6AcZk". Also remove "For more information about CT State Community College and the campus please visit Home - CT State". Also remove links. We must preserve all substantive information: that includes the description of CT State, position summary, duties, qualifications, skills, preferred qualifications, salary, benefits, schedule details (hours, work modality, location, start date, etc). Also maybe the "Level: Community College Professional 17, 12-month, tenure track position" is substantive. We need to output only HTML fragment, no /, no markdown. Let's structure:

  About the role

  [position summary]

  Posted: September 16, 2026. Level: Community College Professional 17, 12-month, tenure track position. Employment Type: Standard. Anticipated Start Date: December 2026. Work Location: CT State Three Rivers (574 New London Turnpike, Norwich, CT 06360). Work Modality: On-site; Position is not remote. Closing Date: Open until filled, with priority consideration given to applicants who submit materials by October 14, 2026.

  Responsibilities

  • ... each duty ...

  Requirements

  Minimum Qualifications: Bachelor’s degree in an appropriately related field together with two (2) or more years of related experience in financial aid in higher education or related field; or a combination of education, training and experience which would lead to the competencies required for successful performance of the position’s essential duties.

  Skills

  • An ability to relate favorably to students, parents, and college staff
  • Knowledge of state and federal financial aid rules and regulations
  • Strong organization and analytical skills
  • The ability to multi-task with complex subject matter in a fast-paced environment
  • Must possess strong interpersonal and presentation skills
  • Ability to work effectively with individuals from diverse academic, socioeconomic, cultural, and ethnic backgrounds, including individuals with disabilities
  • Excellent interpersonal, oral, and written communication skills
  • Proficiency with Microsoft Office applications (Word, Excel, PowerPoint, Outlook, Teams)

  Qualifications

  • Experience using a Student Information System such as Banner (or comparable system)
  • Three (3) or more years of financial aid experience, preferably in a community college setting
  • Experience using a Student Information System such as Banner (or comparable system)
  Note duplicate line appears twice in posting; we should deduplicate. So only one item for Banner experience.

  Benefits

  • Generous leave policies
  • Multiple retirement plan options
  • Comprehensive health insurance choices
  • Supplemental benefits for retirement and family protection
  • Tuition reimbursement (if applicable)

  Pay

  Salary $72,097 approximate annual

  Schedule

  Standard Hours: Full-time, 35 hours per week. May involve occasional evening or weekend work.

  We should also include maybe "Work Location" and "Work Modality" already in metadata paragraph. Check for any duplicated content: we have removed application instructions etc. Now ensure we didn't include any boilerplate like "For more information, visit: CSCU - Human Resources - Future Employees." That's a link; we removed. Check that we didn't repeat job title as heading: we didn't. Now output only HTML. Let's craft the list of responsibilities precisely from the text. Essential Duties And Responsibilities list: - Maintains the front counter for all student-facing, in-person activity - Provides excellent service to students, their families, outside agency personnel, and members of the college community - Assists students with the completion of all aspects of the financial aid process, including FAFSA completion, financial literacy, and other associated areas - Counsels and assists prospective and currently enrolled students and their families on the FAFSA application process and eligibility for financial aid, including the facilitation of workshops - Provides information on eligibility requirements, application processes and procedures, status of financial aid application and award, and required additional documentation as needed - Determines if the student’s inquiry requires further follow-up and directs the inquiry to the appropriate source for resolution, as necessary - Responds in a timely manner to student inquiries through a variety of communication techniques - Provides outbound communications to students, as needed - Trains and leads student workers, as needed - Responsible for special projects within the office, under the direction of the Campus Supervisor - Awards and repackages students under the direction of the Campus Supervisor - Resolves C-Flags, Rejects, Verification, and Conflicting Information cases - Reviews student ISIRs for discrepancies in dataload and follows up with students as needed - Responsible for the quality assurance and document linking within the imaging system - Monitors the academic performance of student aid recipients in accordance with Satisfactory Academic Progress regulations, including the enforcement of SAP Appeals and Academic Plans - Maintains current and complete knowledge of federal, state, and institutional financial aid regulations - Reviews and processes student loan requests in accordance with federal law and regulations - Maintains an alpha caseload to ensure necessary documents are received and conflicting information resolved to ensure aid can be disbursed - Runs/creates reports to assist the needs of the campus - Assists in supplying any data needs for campus reporting - Adheres to all office policies and procedures - Interacts favorably with any third-party vendors - Works with grant, loan, and reporting functions within all federal systems, including COD, CPS, and NSLDS, as needed - May participate on campus-based Satisfactory Academic Progress Appeal Committee - May review student files for Professional Judgment requests - Performs other duties and tasks to support the overall success of the division - May involve occasional evening or weekend work