Financial Aid Representative (Reg FT)

About the role

Financial Aid Representative (Regular Full-Time) in the Financial Aid department at North Campus. Handles the entire financial aid life cycle process from student entry to transfer/degree completion. Standard College hours are Monday–Friday, 8:30 am–4:30 pm, with possible evening and weekend hours as needed.

Responsibilities

• ASK, LISTEN, SOLVE: Dialogues with students by phone, in person and/or virtually about financial aid eligibility, application procedures, aid programs, costs, indebtedness and financial planning; individualizes information to the particular needs and situation of the student.
• Answers questions, inquiries, or requests from students, parents, or guardians in person or in writing regarding financial aid programs and eligibility.
• Assists in the preparation of and presents information regarding federal financial aid, scholarships, employment and grants for various campus groups