Financial Aid Officer (On-Site) - $1K Sign-On Bonus!

About the role

Azarian College of Nursing seeks a Financial Aid Officer to join our Hartford campus. This role supports student success by advising on financial aid, processing awards, and fostering a collaborative student experience.

Responsibilities

• Advise students and families on financial aid eligibility, application procedures, and available funding sources.
• Support students through FAFSA completion, verification, and award acceptance.
• Clearly explain loan terms, repayment obligations, and core financial literacy concepts to students and families.
• Guide students in resolving financial aid issues affecting enrollment or continued education.
• Accurately package and process financial aid awards in compliance with federal, state, and institutional regulations.
• Ensure student records are complete and up-to-date for timely and accurate disbursement of financial aid.
• Proactively identify and resolve inconsistencies in student accounts to maintain financial integrity.
• Stay informed on changes to financial aid laws, policies, and best practices to ensure ongoing compliance and service excellence.
• Collaborate with academic and student services teams to deliver a cohesive and supportive student experience.
• Foster professional, positive relationships with students, colleagues, and external agencies.
• Partner with the Senior Financial Aid Officer or Director of Financial Aid to enhance operational efficiency and improve student outcomes.
• Maintain detailed records of all student interactions and ensure financial aid documentation is accurate, complete, and compliant.

Requirements

• High school diploma or equivalent.
• Minimum of 1 year of experience in financial aid, student services, customer service, or a related field.
• Strong customer service orientation with a genuine passion for helping others.
• Detail-focused with the ability to manage multiple priorities in a fast-paced environment.
• Excellent communication and counseling skills.
• Self-motivated and capable of working independently while thriving in a collaborative team environment.
• Eligible to enroll in the National Student Loan Data System (NSLDS).

Qualifications

• Associate or bachelor’s degree in a relevant field.
• Prior experience in higher education or financial aid administration.
• Familiarity with Title IV regulations and institutional financial aid policies.
• Understanding of financial literacy principles and student loan repayment options.

Skills

• Customer service orientation.
• Financial aid administration knowledge.
• Communication and counseling skills.
• Attention to detail.
• Ability to work independently and collaboratively.

Benefits

• Dynamic organizational culture.
• Rest and relaxation with generous PTO and holiday benefits.
• Robust health and welfare benefits package.
• Preparation for the future with a 401(k) and company match.

Pay

Base hourly range of $25.00-$28.00 per hour based on experience and opportunities for professional development.

Schedule

Monday - Friday, 9:30am - 6:30pm, plus occasional Saturdays.