Financial Aid Director
for section headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to include sections only if posting has real specific content. We have content for About the role (intro paragraph). Benefits: "What We Offer:" list includes Competitive Insurance, Health Plan Enrollment, Paid Time Off, Retirement Matching, Paid Parental Leave, Pet Insurance, Tuition Waiver. Also Pay Range: $80-100K. So we need Benefits section and Pay section. Schedule not present, so omit. Requirements? The posting has Qualifications (Education/Experience, Skills, Abilities). Could map to Requirements? The instruction: Use headings like Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We have Qualifications (Education/Experience), Skills, Abilities. Could treat Abilities as part of Skills? But we have separate headings for Skills and maybe Requirements. We could put Education/Experience under Qualifications, Skills under Skills, Abilities maybe under Requirements? However "Requirements" heading is for list of duties/requirements/benefits. Could put Education/Experience as Requirements. But we also have Skills and Abilities separate. Let's decide: Use Qualifications for Education/Experience, Skills for Skills, Abilities maybe not needed as separate heading; could incorporate into Skills or Qualifications. But we must not create empty sections. We have Abilities content; we could put under Skills as part of same list, but we already have Skills heading. Could combine Skills and Abilities under Skills heading. That would be okay: we have Skills heading with list that includes both skill and ability statements. However the instruction says use headings exactly as given; we can have Skills heading and include both skill and ability items. That's fine. Thus sections: About the role (h3), Responsibilities (h3), Qualifications (h3) for Education/Experience, Skills (h3) for Skills+Abilities, Benefits (h3), Pay (h3). No Schedule. We must not include Job ID etc. Also remove boilerplate like EEO etc. Not present. We need to preserve all substantive information. Ensure we don't lose any bullet points. Let's extract content. About the role paragraph: "The Director of Financial Aid is responsible for overseeing campus financial aid operations, including loan default management and student account activities. This role ensures compliance with federal, state, and institutional policies while delivering a student-centered experience that supports retention and success. Leads a high-performing team, the Director provides guidance to students and families on financial aid options, collaborates with internal departments and external agencies, and develops and delivers strategies to enhance financial aid delivery and operational excellence." We can keep as
. Responsibilities: list bullet points after "Responsibilities•". Need to split each bullet. The bullet list includes many items. We'll capture each line after the bullet. List: - Lead and manage campus financial aid operations, ensuring compliance with federal, state, and institutional regulations - Hire, train, supervise, and evaluate financial aid staff, fostering a positive, student-focused environment - Oversee the financial aid and student account administration of funding programs, including grants, loans, scholarships, and work-study opportunities - Provide financial aid and literacy guidance to students and families throughout the student journey. - Collaborate with Admissions, Student Services, Registrar, and other departments to effectively support students - Drive a culture of integrity and accountability to ensure compliance with internal policies and external agency regulations - Focus on increasing student satisfaction through streamlined and effective financial aid operations - Continually improve operational efficiencies to ensure accuracy and compliance with all regulations - Prioritize optimizing delivery mechanisms to support seamless financial aid processing and administration - Facilitate regular, meaningful two-way communication to achieve productive agreement and solution by defining objectives, addressing issues, and removing potential obstacles for all parties - Determine trends and key metrics to evaluate effectiveness of initiatives and support to business goals and adjust strategies accordingly - Identify complex problems and review related information to develop and evaluate options and implement solutions - Establish/maintain a high performance team of professional, motivated and engaged staff utilizing effective training, performance management and career-development activities while leading them to achieve established business results and performance metrics - Recognizes and rewards employee contributions and achievements - Other duties as assigned Qualifications Education/Experience: - Bachelor’s degree in finance, accounting, business or a related field; Master’s in related field (preferred) - Ten (10) years' professionally relevant experience within a post-secondary school - Five (5) years in a supervisory role - Title IV proprietary education experience - Five (5) years’ experience in Title IV Administration (preferred) - Must not currently be in default on any Federal Student Loans or go into default on any Federal Student Loans while employed Skills (including Abilities): List from Skills section: - Proficiency in managing financial aid programs and budgets - Proficient in financial aid management software and systems - Strong knowledge of federal and state funding programs, including Veterans Affairs, loans, grants, and scholarships - Change management skills and able to lead the team through continuous process improvement - Exceptional listening and conflict resolution skills - Understand the implications of new information for both current and future problem-solving and decision-making Abilities list: - Ability to stay current with best practices and trends in federal and state financial aid regulations, particularly Title IV compliance - Communicate, think, learn, and reason - Use computers and computer systems (including hardware and software) to process transactions, store documents, enter data, or perform assigned tasks - Safely ambulate and/or maneuver when on-site at Company locations - Demonstrate and utilize active listening, inductive reasoning, information ordering and category flexibility - Ability to use good judgment, problem-solving and decision-making skills - Ability to maintain confidentiality and manage sensitive information with discretion - Ability to work in a fast-paced environment where deadlines are essential and multiple projects are worked simultaneously - Ability to gain, understand and apply information and data as it relates essential functions of the position - Ability to foster long-term relationships with stakeholders We can combine these into one list under Skills heading. Benefits list from "What We Offer:": - Competitive Insurance: Health, vision, and dental coverage for you and your dependents - Health Plan Enrollment: Eligibility starts first of the month following completing one full month of employment - Paid Time Off: Competitive paid time off programs for employees (Vacation, Sick, Flexible) - Retirement Matching: 50% match on the first 6% of your contributions after 90 days - Paid Parental Leave: 4 weeks of paid leave for both birthing and non-birthing parents to bond with a new baby - Pet Insurance: Competitive coverage for your furry family members through ASPCA - Tuition Waiver: Enjoy a tuition waiver after 6 months of employment for you AND your immediate family Pay: "Pay Range: $80-100K" Location: Mooresville, NC - we could include as a short paragraph maybe under About the role? But location is not a heading; we can include as a
maybe after About the role. The instruction: do not put Job ID/requisition numbers as headings — fold minor metadata into a short
or drop it. Location is minor metadata; we can include in a short p. About Us paragraph: "It’s all about the reputation. 55+ years of experience, trusted by 35+ industry leading brands, 16 campuses, 5 technical schools. But it’s not all about the numbers. Here at Universal Technical Institute and its family of schools, we care about YOU. We care about making a change in the lives of our employees and our students. We’re on a mission to expand our reach and increase our impact, one life at a time and that starts with yours...Come and be a part of our legacy!" We could include as About Us section? Not in allowed headings list. Could fold into About the role? But it's separate. The instruction: Use headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It doesn't forbid other headings, but says use those for section headings. Probably we should stick to those headings only. About Us could be omitted? But we must preserve ALL substantive information. Could include as a
after the sections, not as a heading. That's acceptable: we can have a paragraph without heading. The instruction: Use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It doesn't say we cannot have other headings, but better to avoid extra headings. We'll just add a
for About Us. Now construct HTML. We'll output:
About the role
The Director of Financial Aid is responsible for overseeing campus financial aid operations, including loan default management and student account activities. This role ensures compliance with federal, state, and institutional policies while delivering a student-centered experience that supports retention and success. Leads a high-performing team, the Director provides guidance to students and families on financial aid options, collaborates with internal departments and external agencies, and develops and delivers strategies to enhance financial aid delivery and operational excellence.
Location: Mooresville, NC
Responsibilities
- Lead and manage campus financial aid operations, ensuring compliance with federal, state, and institutional regulations
- Hire, train, supervise, and evaluate financial aid staff, fostering a positive, student-focused environment
- Oversee the financial aid and student account administration of funding programs, including grants, loans, scholarships, and work-study opportunities
- Provide financial aid and literacy guidance to students and families throughout the student journey.
- Collaborate with Admissions, Student Services, Registrar, and other departments to effectively support students
- Drive a culture of integrity and accountability to ensure compliance with internal policies and external agency regulations
- Focus on increasing student satisfaction through streamlined and effective financial aid operations
- Continually improve operational efficiencies to ensure accuracy and compliance with all regulations
- Prioritize optimizing delivery mechanisms to support seamless financial aid processing and administration
- Facilitate regular, meaningful two-way communication to achieve productive agreement and solution by defining objectives, addressing issues, and removing potential obstacles for all parties
- Determine trends and key metrics to evaluate effectiveness of initiatives and support to business goals and adjust strategies accordingly
- Identify complex problems and review related information to develop and evaluate options and implement solutions
- Establish/maintain a high performance team of professional, motivated and engaged staff utilizing effective training, performance management and career-development activities while leading them to achieve established business results and performance metrics
- Recognizes and rewards employee contributions and achievements
- Other duties as assigned
Qualifications
- Bachelor’s degree in finance, accounting, business or a related field; Master’s in related field (preferred)
- Ten (10) years' professionally relevant experience within a post-secondary school
- Five (5) years in a supervisory role
- Title IV proprietary education experience
- Five (5) years’ experience in Title IV Administration (preferred)
- Must not currently be in default on any Federal Student Loans or go into default on any Federal Student Loans