Financial Aid Counselor I - Financial Aid/Scholarships

Summary Of Responsibilities

• Advise students and parents in person, by email, service tickets, and over the phone concerning federal, state, and institutional financial aid and scholarships.
• Evaluates students' financial needs based on requirements of federal and state laws and regulations or institutional policy.
• Determines exemptions for students with unusual or special circumstances.
• Congnrols and processes all financial aid appeals for status change and academic progress.
• Develops training programs and informs and/or trains campus departments, students, secondary education counselors, parents, and other community agencies regarding opportunities for financing education based on federal, state, and institutional funding requirements.
• Aids in the development of training manuals.
• Researches and resolves questions about the application process and processing problems.
• Continued education through state, regional, and federal trainings.
• Performs regular area internal audits.
• Daily processing of reports and peripheral documentation about federal aid eligibility and awarding.
• Aids co-workers when needed to ensure the successful operation of the department.

Qualifications / Licenses / Certifications

• Graduation from an accredited college or university with a bachelor's degree plus one year of experience related to the Summary of Duties; OR any combination of education and/or experience totaling five years.
• Preferred Qualifications: Bachelor's degree in Business Management or Behavioral Science.